Direct Sales Associate (Former Employee) – Kitchener, ON – 22 June 2017
The management of the company does not care about the employees or the customers. Their policies are designed to squeeze as much productivity out of both as possible in terms of revenue. I have no problem with this, my issue is that they refuse to admit that. they will tell you to 'put the customer first' despite policies clearly designed to exploit them. If you can 'read between the lines' and figure out what management really wants it's not a bad job. If you desire an honest and open work culture; avoid at all costs.
Sr Project Engineer (Former Employee) – Brampton, ON – 22 June 2017
Fast pace environment as a project engineer handling network build and network upgrade projects with tight deadlines. At times, very challenging working in such a huge organization and trying to meet deadlines.
Well paying job with plenty of room for advancement.
Post-Sales Support Group (Former Employee) – Moncton, NB – 20 June 2017
Really enjoyable work environment for a contact center. Management is supportive and there is plenty of room for advancement and additional training. The company is very involved in community service and the local community. They care about work moral and will plan fun events multiple times a month. Very good when sticking to labor laws and the company policies very fair. Amazing benefits! Medical coverage from day one, Share Accumulation plan, retirement savings plans, paid vacation, sick days. They train you very well for the job you will have.
Great benefits, company policies are fair, advancement opportunities
Sales Associate (Former Employee) – Toronto, ON – 13 June 2017
Responsibilities: ensuring customer concerns are resolved with urgency and good judgment, building customer relationships by providing prompt and exceptional sales service, encourage and facilitate team growth and cooperation.
Customer Service Consultant (Former Employee) – Beresford, NB – 12 June 2017
Serving and assisting customers. Taking payments. Selling and or exchanging cable and home phone equipment. End of day cash counting and report. Friendly day to day interactions with co-workers and customers.
Customer Service Representative (Former Employee) – Montréal, QC – 5 June 2017
As an immigrant and Rogers being my 2nd job in Montreal was by far the best experience for me. I experienced an equally stimulating and diversified environment to gain more learning and experience with customer service.
Jr Team Leader/ Service Agent (Former Employee) – Ottawa, ON – 5 June 2017
Not the greatest place to work if you are ambitious and looking to climb the ladder, so to speak. The experience you gain however is incredible. You learn quickly how to work around incompetent management in order to actually assist and help customers that have been having issues with Rogers. You learn how to handle people from all walks of life. Patience and problem solving skills will certainly increase. Essentially what i am saying is, you will learn a lot from this job, what kind of job to not get in the future that is.
Payroll Implementation Manager (Current Employee) – Toronto, ON – 1 June 2017
The culture poses a huge challenge to fit in this organization is more about who you know vs work delivered and difficult to remain engaged. If you have not been Rogers for a long time you do not belong at Rogers
productive and fun place to work with lots of things to learn every day
Inside Sales Representative (Current Employee) – Scarborough, ON – 31 May 2017
Great Place to Work for Freshers which will help for significant growth in future. Daily tasks involves communicating customers on outbound calls based on the customer requirements and needs providing best customer experince.
Network Analyst (Former Employee) – Mississauga, ON – 31 May 2017
We would jump on conference calls with managers over the night and monitor towers by connecting with different technology cellular networks. Once all the tests were completed we would jump off the conference calls and monitor changes we made during the day.
Great environment, work from home, fixed hours, supportive team