Great place to work if you want to grow within the company.
Customer Service Consultant (Former Employee) – Burnaby, BC – 13 September 2017
Lots of opportunities for new training in different departments but with training comes lots on instability in your schedule. Everyone is willing to help to a certain extent, especially your managers. The hardest part of the job was that every month and a half your schedule changed and unless you had a lot of seniority you didn't have much say and would probably be stuck with a shift you didn't want. I did learn lots about the company and was able to help lots of people, but the good days were offset by the days when customers would call in and scream at you for something they occurred on their cell phone bill, not getting a brand new phone for free, etc.