Rogers Communications Employee Reviews

Found 720 reviews matching the search
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It was okay
Customer Service Representative (Former Employee) –  Richmond Hill, ON16 January 2017
Great company but management needs alot improvement and experience. There's no compassionate when employees are sick. It's the job first, not the employees that make the company run on a daily basis.
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company with a lot of perks and knowledge
Project Coordinator (Former Employee) –  Toronto, ON16 January 2017
•Prepared daily process-building reports for accurate tracking of key deliverables to meet department and project objectives
•Updated daily project database to ensure 100% accuracy of project documentation
•Coordinated team meetings, site visits and bid walks for vendors to determine appropriate project specifications
•Prepared, assisted and augmented various members of the team (Site Acquisition, Construction, and Management) to ensure best project management practices were identified and implemented
Pros
it was a great teamwork place
Cons
n/a
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Good office environment in Edmonton. Plenty of scope to learn new techniques and Rogers operational culture.
Project Specialist - Augmentation (Current Employee) –  Edmonton, AB14 January 2017
Day begins at 6:30am.
All processes have been set up and are easy to follow.
Ensure productivity maintained.
Rogers permie co-workers on hand who are well versed in the Rogers culture to assist as required.
Pros
Flexible working hours
Cons
None
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N/a
Inside Sales Representative (Former Employee) –  Ottawa, ON11 January 2017
It was a great place to work.
The management team has change quite a bit in the last few years and was not very happy with its current focus.

I have learned how to be a team player with the ability to make the client happy.
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Fun setting but you must be dedicated
Door sales (Former Employee) –  Mississauga, ON9 January 2017
The harder you work, the more money you make!! It was a great environment and my manager was great towards me. I suggest a career in this field.
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High energy and relaxed environment
Sales Associate (Former Employee) –  Aurora, ON9 January 2017
Seeing as this was a strictly commission based setting, there were no set hours, just a minimum of 2 hours daily in the office and the rest was up to you, we started a division geared to handle client needs and contract issues on a one on one basis, adding a report and familiarities between clients and one on one agents as opposed to a 1888 number, with someone on the other line who is not at all aware of your client history, past issues or correct methods to resolve a clients specific issue or need in a manner that insures the client is completely satisfied your services rendered.
Pros
bonus incentives daily
Cons
competitive pressures
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people treated eachother with a lot of disrespect
Inbound Sales Representative (Former Employee) –  Hamilton, ON9 January 2017
I was not comfortable working here because of the way that the people spoke to and treated each other. they were rude with little regard for other peoples feelings and they were careless with their actions. the employees picked favorites and treated the rest of their co workers like garbage
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no
Supervisor Outside Sales Representative (Former Employee) –  Hamilton, ON4 January 2017
stop asking for reviews. It was a door-to-door job. Rarely got paid. Do not work for this company!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Pressure Cooker Job
Empowerment Division (Former Employee) –  Toronto, ON2 January 2017
A typical day at work involves listening to client needs and finding ways to resolve their concerns. Management will do whatever they can to offer support and aid you. Co-workers (especially ones with tenure) will be a great source of helpful hints and tips.

The toughest part of the job is in the mediation. It takes effort to reach a compromise when every demand can not be met. However, it is satisfying when you do reach a solution that satisfies everyone involved.
Pros
Health Benefits, RRSP
Cons
High Pressure Demand from Management and Clients that may conflict
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Good company to work for.
Customer Care representative (Former Employee) –  Toronto29 December 2016
- Good work environment and benefits.

- Good training. Rogers provide excellent training course to prepare you for your position and continuing training classes to update your knowledge.
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Digital department is undergoing a lot of change
Product Owner (Current Employee) –  Toronto, ON28 December 2016
Fast-paced, high-stress, tight-deliverable oriented department. The people I work with in CDC (Consumer Digital Channels) is great, however we all suffer from the bureaucratic nature of Rogers and we have constant challenges in being cohesive with the corporate process while attempting to work in an Agile environment.
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good
Customer Care & Loyalty (Current Employee) –  Orillia, ON20 December 2016
I thoroughly enjoyed working for this company. The trainers and supervisory representatives are easy to talk with and very focused on providing the best employment experience.
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Nice place to work
Network Platform Technician (Former Employee) –  Toronto, ON19 December 2016
Rogers is nice place to work. Lot of oppertunities for learning.Nice environment but lot of work pressure. People are cooprative and nice. Helping and caring.
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Poor training and management
Product Advisor/ Sales Representative (Current Employee) –  Surrey, BC18 December 2016
first telecommunications job, had to learn everything on my own. Very poor training program, worked at Rogers for only 3 months and had gone through 4 different managers with all different standards, hard to keep up with their requirements .
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Developed, implemented and monitored credit risk policy and strategy for credit line management
Senior Credit Risk Analyst/Data Mining Analyst (Former Employee) –  Toronto, ON18 December 2016
• Monitor and support portfolio pricing strategies initiated by Credit Risk
• Develop policies and tools supporting high-risk account management
• Monitor portfolio risk scores and optimize use of scoring tools for managing strategic and tactical measures to identify and mitigate risk
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good place to start your career
Sales Representative (Former Employee) –  Vancouver, BC17 December 2016
selling rogers products
learn about phones and plans
management not so professional
co-workers is luck some are nice and some are not
hardest part is standing all the day
most enjoyable is making sales and making commissions
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Very good work environment.
Retail Customer Service Representative (Current Employee) –  Coquitlam, BC16 December 2016
Workplace is fast pace, and required to work with a team to solve problems and sell customers various devices. Also responsible for many administrative tasks.
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Great job for students
Sales Associate / Customer Service Representative (Current Employee) –  Ottawa, ON15 December 2016
At Rogers we handle customer service, selling and product knowledge to deliver that information to clients, at the retail store we are at the front line for the company where we must manager the customer experience and help the company grow. It is challenging as there are always new focuses but it is also rewarding.
Pros
Benefits and good comission
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Good place to work.
Solution Designer / ETL Tech Lead (Current Employee) –  Brampton, ON12 December 2016
Work life balance is good.
Nice work environment.
Good remuneration as per market standards.
Lack of appreciation of hard work.
Not so good project planning and resource management.
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great environment, terrible work
Business Customer Relations (Former Employee) –  Brampton, ON12 December 2016
It is a great environment, usually always makes up for the work needed to be done, But that would only matter if we actually had time to enjoy it. working at rogers your enemy will forever be TIME. you must clock in and out even to grab a glass of water to clear your throat only to hear customers yell at you from the other side of the phone. this workplace is highly recommended for those who have the time, are punctual, and dont mind being harassed on the phones.
Pros
cafeteria and gym
Cons
you need to clock out to use the washroom
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Overall rating

3.7
Based on 762 reviews
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Ratings by category

Work/Life Balance
3.5
Salary/Benefits
3.7
Job Security/Advancement
3.3
Management
3.4
Culture
3.5

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