Rogers Communication Employer Reviews

I learned so much about customer service and the aspect of dealing handling and helping customers.

I've learned a lot about myself just by working with Rogers. I met a lot of different yet interesting people and I've enjoyed spending the day at work with them. I would say the hardest part of the job would be staying patient throughtout the day as you interact with customers that are angry and upset. Overall it was a great experience and I'm glad – more... I went through it. – less

This was a very fast paced job with very little learning and knowledge of home based employment

Enabled me to gain knowledge of services within Rogers Cable footprint.

I answered calls, help customer mostly with bill issues,
make update on account.
I learn a lot about cell phone and how to control a call and at the same time give excellent customer services.
All the management was willing to help and give me the tool to succeed.
I never had problem with my co-worker i am a very respectful person and I have great contact – more... with people, while being friendly I do not get involve in personal lives.
The change in the cell phone industry, and the numbers of different application for all the phone.
Helping customer and resolved their issue, and being part of a team – less

There needs to be a reward, passion and drive to achieve success.
Rogers Communication is one of the largest tele communications company in Canada and thus is run accordingly.

It is not in our position we are given the opportunity to "help" as if we had the opportunity in the Health Care Indstry,

Although the place had a steep learning curve for their computers all of your coworkers know a thing or two and are willing to help.

Typical day at work involves morning briefing with sales team as well as set daily target to help work towards monthly and quarterly goal.
side by side on the job coaching with agents and designing performance and coaching plans.
Meeting with senior manager to discuss progression towards target and other goal set.

Overal rogers is a good place to work. On a day to day basis csc just have to do what is required of them to do.

Technology sales via phone, great benefits and pay for the work

Every day is good at Rogers and with team. Project is successful, which is good for team and for me. I like working in a team.

I worked for this Canadian company from my home in the United States. My experiences was good with the company overall, wish I could have been in Canada. There technology was awesome

Gros manque de communication a l'interne, processus de ressources humaines tres longues pour differentes choses, il faut appeler plusieurs personnes pour avoir des reponses simples.
erreurs de paye, etc...