Sales Associate (Former Employee) – Toronto, ON – 5 November 2017
Rocky Mountain Chocolate Factory was everything you expected of for working in a chocolate store. Other than all of the sweets, the nature of the customers made the experience joyful and pleasant. The team was also very helpful and made the environment feel welcoming and natural.
Store Manager (seasonal) (Former Employee) – Niagara-on-the-Lake, ON – 2 February 2018
very busy and very understaffed, dealing with a lot of tourist, so the language barrier can get challenging. Long hours, with no extra pay. Management/owners are not very nice people to work for and can't keep staff.
Manager (Former Employee) – Burlington, ON – 5 January 2018
I found the job to be a lot of fun when it came to the creative part of it, i.e decorating, creating things, coming up with ideas etc. But as far as communication goes towards management and is something that was a HUGE downside to working for the particular store. I learned quite a bit with some training, I felt I had to learn a lot of my own day to day. The atmosphere of the staff was great. I also found that some staff are lazy and don't assist or fill the role of their positions making your work load heavier. I found the hardest part about the job was the lack of communication, made it difficult to plan things and get everyone on the same page. The most enjoyable part of the job would be the creative aspect.
Sales Associate (Former Employee) – Vaughan, ON – 30 December 2017
This jab was overall quite enjoyable and educating. All employees at Rocky Mountain Chocolate Factory get the opportunity to learn many new chocolate production techniques allowing for the acquisition of many new skills. The management is fair and the expectations are clear. With proper dedication and willingness to learn it is easy for anyone to master this job.
Sales Associate (Former Employee) – Nanaimo, BC – 26 September 2017
You have no work life balance, I agree with the other review someone else left, you are required to pay for parking if you have a shift in the ferry terminal. You do not get reembursed for that money. They have no standards for health code. Staff constantly tell you if you drop product on the floor to just put it back to sell to customers. I didn't stick around for long.
Most staff were pleasant to work with
Management very controlling, pay for parking, no time off, under staffed
Sales Associate (Former Employee) – Nanaimo, BC – 4 September 2017
Change schedule at last minute, don't honour time off requests (constantly scheduled during class time), no HR standards at all. Management breaks promises. No work/life balance. Food safety standards are non-existent (actually felt bad serving certain things to customers). She manages through fear and never admits her own mistakes (of which she makes many).
OPERATRIONS MANAGER (Former Employee) – Toronto, ON – 19 July 2017
It was an amazing experience working with Rocky Mountain Chocolate Factory. RMCF offered phenomenal coaching, training, and opportunities to grow. RMCF encourages employees to be creative and to try new tactics to be successful in every department of the industry.
great work environment and excellent people to work for
Sales Associate (Current Employee) – Langley, BC – 5 July 2017
i have worked at rocky mountain for over a year now and love it but unfortunately the hours are not enough, the company is wonderful and the owners of the location i work for are wonderful people, i am sad to have to leave
Sales Associate (Current Employee) – St. John's, NL – 29 May 2017
Excellent quatily products friendly and helpful co-workers, very responsible management . i am enjoying the welcoming enviroment that al our workers have created both for the cutomers and their co-workers i am satisfied with my self because i get to see such happy customers
CSR - Customer Service Representative (Former Employee) – Nanaimo, BC – 8 March 2017
The management at the Nanaimo location is VERY poor, raises were promised by certain dates, and when those dates came excuses would be made. For the Ferries location, you either have to pay out of your own pocket daily to park, or park of the road and risk a ticket- many other vendors in the Ferries location offer to pay for their employees parking. Management bases decisions off of hear say and rumors from employees.
Sales Associate (Former Employee) – St. John's, NL – 21 February 2017
-Did a lot of work for very little pay -No job security -Very limited number of work hours per week -Management favored some employees. -Even if you like chocolate, the work conditions aren't favorable -Customers were nice.
Production (Former Employee) – Edmonton, AB – 17 January 2017
very unprofessional... management tried firing me for being 2 months pregnant and would not try to adjust working environment for me.. dramatically cut down hours from 40 to 4.. highly do not recommend working there!!!
Sales Associate (Former Employee) – Vancouver, BC – 22 December 2016
It was a fun place to work because it was located in the heart of downtown vancouver which attracted many tourists and cullturally diverse people. A typical day would be to sample chocolate and greet the customers which were mostly tourists. It was hard to communicate with some customers becuase they couldnt speak english, thefore making it hard to sell products. the staff was fun, helpful and kind. I enjoyed trying the new products!!