Pros: busy, fullfilling
Cons: too too busy, very low wages, no paid vacations, no benefits.
This was an ongoing temporary placement. This means that I would work at The Centre for Child Development, but never be hired as full-time staff because The Centre because of lack of funding allotted for administrative needs. The job was nothing less than a dead run, constantly.
As the front of line reception, I was responsible for answering 5 incoming – more... lines transferring to 60 Plus locals. I greeted clients and directed them to their appointments. Incoming/outgoing mail, distributing mail into confidential In folders of 70 staff members. I also received, stamped and filed incoming faxes and sent outgoing faxes.
I learned their medical filing system. On the occasion that the filing built up, I was responsible for teaching the system to temps from Office Team. Maintaining a high confidentiality level was very important.
I ordered supplies, maintaining office machines, called various vendors for maintenance, was in charge of fire and earthquake drills. I was an integral part of the way The Centre functioned. It was incredibly fast paced, demanding and stressful job that required a lot of commitment, with very little personal financial benefit.
For the most part, I enjoyed my position. I enjoyed working with the wonderful staff and therapists and the children who came in for their various treatments, and madesure that they got a Happy Face Stamp on their hand as they left from their appointments. It was a high point and I saw that a smile, no matter how stressed I was, was good for the young patients, their parents, as well as myself. I believe in the work that The Centre does, but unless you are in it for the cause alone, in this position one cannot not expect a raise, paid holidays, or benefits. For a one income family, it is not ideal.
The most difficult part of the job was the conflict coming from a senior administrative staff (CUPE) toward the temp placements there. As The Centre could not hire full-time staff (with benefits). This placed a lot of stress on the office staff's relationships. Management was as supportive as they could be. – less