- Great onboarding with designated certified trainer. - Clear expectation from leadership - Down to earth team - Amazing team spirit and culture - Had a positive interview process. Those guys know the business.
Manager - Head Office (Current Employee) – Burnaby, BC – 21 November 2016
RBA is a great place to work, people are really friendly and supportive of your growth and development.
RBA provides opportunities for growth not only within your department but also allows you to move to other departments (or locations) within the company if you wish. A number of staff have been with RBA for 15 to 20+ years, which speaks for itself that they enjoy their job and the company.
Salary and benefits are good, if you work hard you will get recognized and rewarded. They value work/life balance and encourage you to use the on-site daycare and fitness facilities.
Current Leadership team is amazing and values staff and their contributions.
One thing to improve is to encourage more outside of the office team building events to strengthen relationships.
Productive and fun workplace, however hard on a employees quality of life
Customer Service Manager (Former Employee) – British Columbia – 18 August 2016
A typical day you hit the road running. As they say "you work hard and play hard." However, you can only do it for so long on the salary they pay, and the strain on your family life and your own mental and physical health. If your family has plans for vacation and your auction site changes the auction date to be at the time of your vacation too bad for your family vacation. You must be flexible, very flexible. Management is not consistent. They change frequently, and with each change brings a whole set of new priorities and rules. Co-workers are wonderful. Just like a family you may not always get along but they are still family. The hardest part of the job is not being appreciated. The most enjoyable part of the job is the adrenaline rush of auction day (a job well done by all) and the family like atmosphere, but be careful you are not bulletproof. When they no longer need you or believe you get in their way they will let you go, family or not.
Yard Staff (Former Employee) – Edmonton, AB – 26 July 2016
I started working for this company due too the down turn in oil and gas. Upon being hired I was told there was room for advancement. Unfortunately these positions are reserved for friends of management. They promised a raise repeatedly but they were too busy as they put it to get me in for a meeting. The management team steals yard staff ideas as there own. They make poor decisions constantly, to get out of it they blame staff or just tell staff the opposite of what they said the meeting before any questioning we'll get you escorted to sparrow drive. This is they're common threat. I could go on but feel you get the idea. I have worked for leaders in my life, people with life experience, that make thought out decisions and that stand by there employees! These children at RBA possess none of these skills or traits. Simply put this is a clown college stay away.
CSR - Customer Service Representative (Current Employee) – Saskatoon, SK – 10 June 2016
I loved working at Ritchie Bros! Sale days are long, but super fun. The overtime pay is great and the company really cares about their staff. The lunch room is always stocked with snacks, coffee, tea and water and sale week they cater meals in for everyone. It's a very flexible place to work, and they are great at working around other things you may have in your schedule.
Lack of pay raises and long work hours; People are treated like pieces of machinery
Manager (Current Employee) – Burnaby, BC – 2 January 2016
My experience working for RB is that the company is not known for treating their employees well. Whether you’re a sales associate or have a full-time management position, expect to be overworked and underpaid, especially during auction times. It's all done under the guise of that we need to make everything happen for the auction.
Further, the high level of stress at auctions causes management to behave in an erratic manner. For example, if you want to see what it’s like when customer service employees are reprimanded in front of customers, all you need to do is go to an auction... The systems and processes on the back end (technology) are archaic at best and do not provide the ability for staff to get their jobs done in an efficient manner.
At the head office there were people were getting fired for personal reasons all the time, there was no trust, and I was questioned about any move I made.
For those in management, there is no work/life balance. Management is required to work an average of 50+ hours per week. There were too many expectations and not enough time for employees to complete the set tasks. Employees lived in fear of being fired as that's what they did when they no longer could get what they wanted out of you.
I would recommend this as a place to work unless you have no life and want to work for little pay. You can do the same thing as a lower position for another company with less hours and more pay. You will get burnt out - this seems to be the culture around this company.
High stress, bad hours, poor compensation, culture of fear
Yard Staff (Former Employee) – Saskatoon, SK – 6 November 2015
The workplace was great for gaining experience working with so many types of equipment associated with farming and Industrial. The few F/T staff where good to work with and helped with making things productive on site. The turn around of part timers was a little disturbing since you couldn't count on them in many instances. Some of this was due to being productive and understanding their role and the other was Management being quick to fire you on the spot. To many constant threats where also presented at meetings that where meant for knowledge and information about safety, work and events... The job can be very demanding especially weeks before and after a action so be prepared for extremes in working hours...
Reasonable pay @ $16.50 per hour
Absolutely no respect or dignity afforded to workers, Philosophy is easy come easy go for part timer's, .Always prepare yourself for being employed today and fired by closeing depending on your action
Yard Staff (Former Employee) – Saskatoon,SK. – 29 August 2015
The Saskatoon yard sucks big time.If you like to be belittled in front of the other yard staff go there for a job.Sale time is go hard or go home.Slow time is we'll phone you if we need you.If management makes a mistake.Yard staff gets fired for it.
Limited advancement or recognition for a job well done
Human Resources (Current Employee) – Burnaby, BC – 29 January 2015
If you DO NOT like salary increases, bonuses and promotions this is the perfect place for you!
On a day to day basis do not expect to be provided clear directions on what you should be doing. Expect the direction of business to change on a regular basis and be ok with it. Note: *you* are still expected to perform and generate results, sales, etc.
Management is extremely male-dominated (there is a daycare in head office and women are expected to return to work after 3 months off). No flexibility with schedule, you are expected to work very long hours without being paid overtime.
Significant layoffs are the management's solution to the company's problems.
Ancient technology systems, erratic behaviour by management, poor offerings by Leadership & Development