Pros: benefits, thats it for real. no lie, stay away.
Cons: management, to many calls, lots of driving miles, they work you to the ground. everything .
8am to 5pm job, I was a Tech so I clocked in from a device they gave me, they give you a cell phone that never stops ringing all day. They say they want you to do 5 jobs a day witch is great, but they give you 10-15 jobs a day, and all the customer has to do is call your boss to he can be all over you until you get to that customer. My boss didn't know – more... anything about the copy business, he's just a manager so he didn't know how long it takes to fix copy machine issues. I worked there for 2 years and got a 10 cent raise every year. The employee benefits are good, but the fact that I had to drive my car to do the service calls was to much. I put 42k miles on my car a year, they expect you to go as far as ELY Nevada. I'm so glad I don't work for Ricoh anymore, my stress level was just to high. On the plus side great co workers, and 1 hour lunch, when ever you get to take one, they give you a laptop, other then that negative place to work. O yea and no advancement some guys have been there 10 years and still in the same position, sad so sad. – less