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Ricoh
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190 reviews

Ricoh Employer Reviews

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professional but also family orientated workplace
Stationery telesales manager (Former Employee), Nelspruit, MPFebruary 21, 2014
• Create and manage stock codes.
• Approve credit applications.
• Do Quotations.
• Order Stock.
• Check and GRV (goods received voucher) stock.
• Do invoicing.
• Do Credit Notes.
• Check on daily deliveries. (POD’s)
• Assist debtors Department – follow up on late payments.
• Developing new company policies and procedures to ensure effective operations – more... and workflow, and overseeing implementation.

• Direct management of telesales consultants, drivers and store man.
• KPI (key performance index) Monitor staff progress towards targets.
• Monitor quotations done against sales closed.
• Monitor calls made to clients.
• Dispatch drivers and working on route schedules.
• Ensure maintenance on company vehicles.

• Reporting on stock levels.
• Pulling reports on average stock sales and adjusting stock levels to balance stock holding with sale requirements.
• Negotiating pricing on stock from suppliers.
• Managing stock levels.
• Overseeing the weekly stock take of high value items.
• Overseeing complete stock take every three months.

• Motivating sales team. Compiling reports and formulating strategies for sales.
• Sales training every two weeks.
• Allocating call sheets to sales staff to contact clients.
• Following up on client replies.
• Customer satisfaction and reporting back to clients.
• Compiling weekly specials.

• Monitoring drivers deliveries and collection of money.
• The hiring and discipline of the whole telesales team.
• Direct sales assistance to clients where required. – less
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okay
Field Service Representative (Former Employee), Cincinnati, OHFebruary 20, 2014
Was told I was going to promoted for about year and never was, so that was dissapointing.
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Supervisor and on site manager were great
Technical Specialist (Former Employee), Lansing, MIFebruary 13, 2014
The people I worked with on site were great...the upper management not so much. The work that was done daily was easy.
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worst job I ever had!
chief schmuck (Former Employee), upstate NYFebruary 11, 2014
Pros: the site cafeteria
Cons: hours, pay, benefits, management
It was a print shop and we never had all six machines working at the same time--manager was clueless, fellow workers were literally crazy. Best hours were given to a part time guy who was the laziest person I have ever met but management didn't care. That sums it up--management doesn't care about anything but their bottom line. Worked with worthless – more... machines and even more useless fellow employees. (Not allowed to say c rap) – less
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Productive and Professional
On-Site Service Specialist (Former Employee), Washington, DCFebruary 10, 2014
high volume copy jobs, mail run, pantry runs, ordering supplies
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Good people. Sales stinks.
Account Executive (Current Employee), New York, NYFebruary 9, 2014
Good People. Terrible job. If you enjoy sales, you'll like this company.
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horrible experience
receptionist (Former Employee), PAFebruary 6, 2014
I was hired as a receptionist and found out, THERE WAS NO JOB! I showed up for work for 3 days at this particular office location waiting around for management to find out what happened! I showed up for a job that did not exist! I They had me sit around and watch other people work. I kept getting the runaround that the problem was that it was "lack" – more... of communication. How many days does it take to find out about a job that was actually posted and the contract stated receptionist. They did not even offer any other position.This place played with my livelihood and wasted my time. I had bills to pay and ended up being let go after 4 days. I was paid, thank god! – less
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Constant workflow fast paced work environment.
Title Processor (Current Employee), Carmel, INFebruary 5, 2014
Pros: job
Cons: people
Unstable, learned to mind my business mostly enjoyed clocking out and leaving worst part would have to be uhmmm clocking in. Oh lunch time was also pretty cool but clocking out was the best part by far
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Busy work place
Receptionist/ Admin (Current Employee), Deerfield Beach, FLJanuary 30, 2014
Pros: make your schedule convenient for you
Cons: to much employees
my regular job duties as listed on my resume
clerical work
reception
admin
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Productive and fun workplace.
SENIOR ON-SITE SPECIALIST (Current Employee), Denver, COJanuary 28, 2014
Decent pay for entry-level positions
Fast-growing company
Positive workforce
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Working around the clock is like being in the army.
Document Preparation Clerk/Claims Specialist (Current Employee), Chesapeake, VAJanuary 26, 2014
Pros: great benefits
Cons: short breaks
A typical work day is very busy and very productive at times. I've leaned to work as a effective time and to open a helping hand at all times. My managment are called he dream team do to there hard work. My co-workers are also a group of people with he ablility to work hard as a team.
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Ricoh
Sr. On-site Service Specialist (Current Employee), McGaw Park, ILJanuary 22, 2014
Pros: free coffee
Cons: communication
I enjoy learning new things. Working with new people.
I wish there were more opportunities to learn and advance.
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Productive
Billing Specialist (Current Employee), Duluth, GAJanuary 18, 2014
Pros: the pay is good
Cons: alot of change
The pay is good but I don't agree with the monthly changes that are made through out the office. Many people are unhappy.
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This Company is a Joke
Receptionist (Former Employee), Norcross, GAJanuary 14, 2014
Pros: benefits
Cons: management
I was bullied everyday from my manager, everyday she had soemthing to say to me but I came to work eveyday and did MY JOB. I guess she felt threatened. When I complained on her I guess I was a problem so they posted my position and in a week I was told the site didn't want me back, was told they would find me another position which was a lie. I called – more... and tried to get something else with the company but I didn't get any response back. Human Resources also is a joke. They do what they want to do. Beware of the Georgia locations. – less
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Productive and lively place to work
Call Center Operator (Former Employee), Duluth, GAJanuary 14, 2014
Pros: they provided morning and evening workout sessions
Cons: short breaks
Very high call volume and we got some very pleasant customers and then we got some very upset ones. But we were always willing to please our customer. I learned a lot more about the company and I was able to better my computer skills. Management was excellent,they stayed on top of things and interacted with the enployees. co-workers got along very well – more... with eachother. We were like a family. The hardest part of the job was when the computors would go down and the techs hand held devices weren't working. The best part of the job was when we held fund raisers for the needy like the United Way and Red Cross. All and all when things got challenging we all came together and got the job done. – less
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Ricoh
Warehouse Carousel Equipment Operator (Former Employee), Nashville, TNJanuary 13, 2014
Pros: shift
Cons: management
When they fired the head supervisor they should've fired the whole management because nothing changed in this facility.
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Okay work place. Productive.
Document Management Intern (Former Employee), New York, NYJanuary 13, 2014
Pros: breaks.
Cons: can't sit down.
Okay place to work. There's not always much to do in the morning. In the afternoon I usually stuffed envelopes and labeled them. Other such work I did was; stuff boxes, stack shelfs, and prepped documents. I learned how to fold envelopes as well as use the machine that folds envelopes. The hardest part of the job was having to stand up while doing these – more... tasks. – less
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I have a great career at Ricoh
Mail Room Clerk (Current Employee), Atlanta, GAJanuary 11, 2014
Scan and process packages with a unique machinery. I have great co-workers I work with everyday.
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hour lunch brake
Quality Control Specialist (Former Employee), Lawrenceville, GAJanuary 9, 2014
Pros: 20 min brakes
Cons: worked some weekends
a typical day was fast pace,i learned to operarate a fork lift and work with a team.management was very good and on point,co workers were were good team players.the hardest part of the day was invortory most enjoyable part of the day was the job was well dunn.
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Not the greatest fortune 500 company
Fleet Manager (Former Employee), Las VegasJanuary 6, 2014
The company seeks 110% effort and pay you 50% of what you are worth on the non-sales positions. Training and development is seriously lacking. They ask you to spend 10+ hours a week looking at a computer screen for your training, but any time you spend not working is frowned upon so you can't train and are repremanded when you don't train. All aspects – more... of the jobs have to be self-taught or training is done by supervisors who are not trained on how to train. This technology company who thinks of itself as leading the industry uses very little new technology to help its' employees. At my office we had a copy machine that was at least 15 years old and was the product of another company. It was not able to print in color either. We had to do reports each month for customers that had to be in color and were forced to go to kinko's and pay out of our pocket to get reports printed. by the way, our company creates copy machines and we were not able to get one. Just a very sad company. – less

About Ricoh

Ricoh Americas represents Japan's Ricoh Company in Central America, North America, and South America. The unit markets, sells, – Read more

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