Awesome working environment with good sense of humor people
Mail Room Clerk (Current Employee) – Calgary, AB – 19 May 2012
It is a very busy and stressful day everyday but fulfilling. I've learned to handle difficult situations with lawyers and with their assistants. Teamwork is always present in the workplace wich makes the job easier. It is a great feeling at the end of the day to see that they are all satisfied with your work.
Second shift supervisor (Former Employee) – Toronto, ON – 25 August 2016
Very little regard for the workers at the sites. Disorganized and chaotic most of the time. Clients very unreasonable to deal with and unrealistic about job completion times. There is no support from upper management who would rather keep adding new accounts instead of correcting issues at current sites. The training is non- existent and is basically a sink or swim environment.
Technical Writer (Current Employee) – Mississauga, ON – 18 August 2016
Ricoh introduced a new concept of a dynamic work space. The NWOW represents a positive move for Ricoh Canada where information mobility, collaboration and technology can be combined and practiced in support of our Services strategy.
The NWOW encourages teams to connect and collaborate through a more refined telecommuting experience which is enabled through technologies such as the Condeco Meeting Room Solution, projectors, and interactive whiteboards. With unassigned workstations, it also fosters a culture of teamwork and collaboration that enables employees to have access to information whenever and wherever they need it.
Customer Service Manager (Former Employee) – Calgary – 13 January 2017
Management is rude they need everything yesterday no set time line always now! Sales rep are looking for a quick sale to make commission they are demanding on getting the products out no set dates need to go now!
Business Development Consultant (Former Employee) – Winnipeg, MB – 8 February 2017
Customers love the product so if you're competent, and can book meetings to engage them, you're off to a good start but you'd better hope that the people you work with are as dedicated to the betterment of the branch or company as you are. You can only work on your own for so long before you need to rely on the internal Ricoh network and that's where I felt I was let down.
Superviseur de Site pour Integro Insurance Brokers (Current Employee) – Montréal, QC – 8 August 2016
Working for Ricoh is fun and challenging. In a typical day of work, i'll check my emails, make sure every printer is full of paper, distributes the insurance documents to whom it may concern, manage the cheques comming in as well as the mail and messenger service and help a lot with the bonding and administrative tasks. With Ricoh i've learned many administrative skills, I now manage my own site so I am the one in charge of the client satisfaction with the service that we offer. I work alone, I am the only employee of Ricoh Canada here, but all my cowokers from Integro are nice and frienfly, we work in harmony and they know they can rely on me if hey have a technical problem or if they need a special order. The hardest part of my job is to manage my time and priorities, sometimes at the bonding (I help with that too) they have many documents to send and I am already doing somthing or I am busy getting all the cheques logged in, but it is challenging and i really do appreciate that. The most enjoyable part of my jobn is that I always have someting to do, so the day passes by quickly and I always learn something new.
Assistant Manager (Current Employee) – Calgary, AB – 25 May 2016
I've been working in this company for almost 12 years it has great environment to work in, my co-workers and awesome, there is team work I can say. The company help you to develop your skills, and have family values. they are very concern to our clients to be happy and satisfy in our service to them. Even it has fast face environment we make sure we can keep up to our priorities to make sure our job are always on time.
Good employer to work for, but some more understanding needed.
Meter Reads Administrator (Former Employee) – Edmonton, AB – 7 April 2016
Each day is different, From data entry to being on the phone. Each client needs from having their reads into BAAN, and/or have their invoice adjusted. From doing upload from an Excel spreadsheet. My co-workers were the best to work with, if there were something I need to know, I could ask anyone of them and they would help me when need. We had a very good team spirit.
I enjoy going to work everyday, because I knew I would learn something new each day.
Senior Digital Marketing Strategist (Current Employee) – Mississauga, ON – 1 December 2015
It's great to work at a company that firmly believes in making money by maximizing value for the customer. What's even better is that Ricoh's value is helping people find work, and the customer is every job seeker in the entire world. I feel that our work helps people.
Ricoh moves fast but doesn't fall prey to the latest fads. Decisions are made based on data and actual business impact, not ego or hype. If you're looking for a company that adopts technologies and strategies just because they're the new hotness, look elsewhere.
Ricoh does more with less. Simplicity and focus drive the business. It shows in Ricoh's growth strategy (no huge investments or splashy product launches) and product philosophy (be simple and effective while staying out of the user's way).
All my colleagues are very self-motivated. You never see any mass exodus at 5:00PM. People come to work when they want and leave when they want, and upper-management doesn't care. Everyone knows what is necessary to get things done.
I can't imagine a better place to work as long as you are more interested in meaningful, challenging, exciting work than pure compensation.
Service Technician (Former Employee) – St. John's, NL – 30 May 2016
I worked for these's guys for over 2yrs ,the management here don't know what's going on.The service side is a joke. The other sides on the other hand I would give them a good score.So pretty much don't work for service.
monday to friday 8:30 to 5pm., travel for training
On Site Service Specialist (Current Employee) – Toronto, ON – 18 June 2012
A typical day at work is coming in from 9-6 signing in the moment I work threw the door. The first thing I do is get settled down gather what I need to get started. Depending on which day it is for example if it's either Monday,Wednesday,Friday we typically take care of our assign floors. Other than that whatever jobs I see sitting in the slots or checking the inbox on the computer thats typically the job description. Management here is kinda corrupt and to much politics to handle on a day by day basis. Co-workers are find at times but not consistence with team work. The hardest part of this job would have to be dealing with the non communications between co-workers and managers. The most enjoyable part of this job would have to be interacting with the clients on a day to day basis they make me wanna work hard for them.
interacting with the clients that outsource by ricoh
to much politics that goes on within the copy centre room.
stressful environment, unprofessional supervisors, long hours, lack of consideration for employees
shipper (Current Employee) – Vaughan, ON – 8 October 2013
Learned about picking, checking, packing and shipping the customers' orders. Also about how to deal directly with the customers, how to listen to their comments and complains and to solve them considering both the customers' interests and the company's values. All the co-workers were appalled not lose their jobs, the atmosphere was oppressive and the supervisors took the advantage of desperate workers to have a job. The hardest part of the job was at the and of the working day when we had to work under pressure to finish to ship all the orders for that day.
Long hours, to much overtime, (often from 7am to 7 pm, so 12 hours a day), poor salary.
Account Manager (Former Employee) – North York, ON – 5 October 2015
I started as an Account Manager at Ricoh. Unfortunately, Sales was just not for me, but it is a great place to start your career in business, and even better if you like sales. The management and training are top notch, and will prepare you for a very solid career.
DIRECTOR (Current Employee) – Toronto, ON – 9 February 2016
Ricoh Canada Inc. is a wholly owned subsidiary of Ricoh Americas Corporation with its head office located in Toronto, employing over 2,200 employees nation-wide. We are pioneers in the development of office imaging equipment, production print solutions, document management systems and IT services.
Very poor management diferences between canadians and emigrants.
Field Technician (Former Employee) – Calgary AB – 9 July 2013
Since 2008 Ricoh had a merge with Icon and now they have a new management for the service department. I left the company for territorial reason. Started with 160 machines and end up with over 350. The service manager ask for retirement and his place was taken by the accouter of the company. No service technical support and no proper training for new technician.
Sales Manager (Former Employee) – Toronto – 4 February 2014
Lack of focus on career development. Senior management's resource is focused on fixing growth pains and neglects training and development. This causes HIPOs to become disillusioned and demotivated and leave. Too bad.