Intern hired On - Site Service Specialist (Former Employee) – Toronto, ON – 30 October 2017
Honestly the work wasn't great, there wasn't much in terms of advancement as "favourites" are a thing, but in terms of people it was awesome. I never worried when working there. Every day was different, and the people I worked with were like family.I felt loved, appreciated and validated at Ricoh.
Sr. On-site Service Specialist (Former Employee) – Calgary, AB – 7 February 2018
Working with Ricoh was an experience. The management lacks leadership and HR doesn't do much to help. They were very unorganized and put way too much responsibility on their employees without instruction or recognition. Would not recommend.
Working at the Ricoh Red Deer branch was great. The team I worked with was like a second family
Administrative - Sales Support Coordinator (Former Employee) – Red Deer, AB – 11 October 2017
Typical day at work was up and down with work load and multi tasking which kept the job interesting. They had training on a weekly basis to keep their staff update on the changes they brought in. The management at the Red Deer branch was awesome and the workplace was fun and we all worked well together. The hardest part of my job was the corporation was growing and changing all the time so hard to find the correct person to do a specific job.
Ricoh Imagines Change but does not know how to execute change
Former employee (Former Employee) – Mississauga, ON – 4 October 2017
Management is not organized and a boys club. Hardly any women in management and the ones they do have, do not seem to be included in any major decisions or strategy. There are no top female role models. Ricoh still thinks like a printing company and yet are trying to change into a services company--their sales people only know how to sell printers not solutions/services
Production Print Specialist (Former Employee) – Kirkland, QC – 25 August 2017
Ricoh is a great company to work for, their professionalism and respect for their employees and customers. They have a wide range of products and service that meet the demanding needs of our current economics.
Billing Administrator (Former Employee) – Edmonton, AB – 6 June 2017
Was a very open and friendly atmosphere to work in. Day to day functions at work was billing functions. Current management was very knowledgeable and very attentive. Workplace culture was very important and resonated into work loads.
Business Development Consultant (Former Employee) – Winnipeg, MB – 8 February 2017
Customers love the product so if you're competent, and can book meetings to engage them, you're off to a good start but you'd better hope that the people you work with are as dedicated to the betterment of the branch or company as you are. You can only work on your own for so long before you need to rely on the internal Ricoh network and that's where I felt I was let down.
Customer Service Manager (Former Employee) – Calgary – 13 January 2017
Management is rude they need everything yesterday no set time line always now! Sales rep are looking for a quick sale to make commission they are demanding on getting the products out no set dates need to go now!
Account Manager (Former Employee) – Bangor, ME – 28 December 2016
I worked as an outside sales rep with minimal supervision. While working here I was always enrolled full time in graduate school. The area that I worked in was not ideal for the software and products we sold. I believe it would be a great career for the right person who is motivated to go out and sell.
Administrative Assistant/Sales Coordinator (Former Employee) – Toronto, ON – 22 December 2016
Great experience working with new and experienced sales teams. The culture is very social but at times did lead to a lot of office politics. At the time I worked there, HR could not be trusted. I'd like to think times have changed and they provide a better service to their employees.
Second shift supervisor (Former Employee) – Toronto, ON – 25 August 2016
Very little regard for the workers at the sites. Disorganized and chaotic most of the time. Clients very unreasonable to deal with and unrealistic about job completion times. There is no support from upper management who would rather keep adding new accounts instead of correcting issues at current sites. The training is non- existent and is basically a sink or swim environment.
Technical Writer (Current Employee) – Mississauga, ON – 18 August 2016
Ricoh introduced a new concept of a dynamic work space. The NWOW represents a positive move for Ricoh Canada where information mobility, collaboration and technology can be combined and practiced in support of our Services strategy.
The NWOW encourages teams to connect and collaborate through a more refined telecommuting experience which is enabled through technologies such as the Condeco Meeting Room Solution, projectors, and interactive whiteboards. With unassigned workstations, it also fosters a culture of teamwork and collaboration that enables employees to have access to information whenever and wherever they need it.