Very poor management diferences between canadians and emigrants.
Cons: gas card and benefits.
Since 2008 Ricoh had a merge with Icon and now they have a new management for the service department. I left the company for territorial reason. Started with 160 machines and end up with over 350. The service manager ask for retirement and his place was taken by the accouter of the company. No service technical support and no proper training for new technician.