Ricoh Corporation Employer Reviews

A lot of nice people to work with.
Great place to learn the manufacture field.

I enjoyed going to work everyday. I started out as an Accounting Supervisor and continued to grow and learn how to help the Controller daily! The hardest part of the my day is knowing I had 2 babies at home with a babysitter. There was a high demand for efficiency and time crunches on financials and reports.

Over the past eight years, Ricoh has proven to be a very stable company admid economic instability. Ricoh has made great strides in the technology sector with award wining advancements.

I enjoyed my time working for Ricoh Electronics, Inc. in Tustin, CA. They're a good group of folks and looking back, it's one of the better jobs I've had.

This was a virtual office position that required about 75% travel - both Domestic and International. It provided an opportunity to build a software development / management team to build software products for the production print industry from the ground up.

IAM’s and upper management are inconsistent, untrustworthy and liars they play the system to make themselves look better at any cost they will throw any employee under the bus to save their own lazy butts. Ricoh/IKON has gotten so far away from customer service, it’s all about the all mighty dollar now and it’s only going to be a matter of time before – more... their clients start to see it. – less

Had its moments; good to be out and about repairing machines; difficult sometimes to do and even harder if you don't have any co-workers to give you a helping hand! a few were ok, but majority, for the birds! Makes for a bad work environment knowing you don't have good back up when you need it most.

Spent enough time there to realize that leaving the position I was in to do so was a major mistake. Unfortunately, there is absolutely no direction within the organization. My old position was "reinvented" four times in a two year period and is now nothing like what I hired in as.

This is a company that has lost its direction, focus, values and the – more... like as they have continued to acquire companies over the years. Too much growth by take over and not enough organically.

Senior management from the area director on up through regional and to national, all too concerned about their bonuses. It's how do we screw the staff AND the customer in order to get our bonus checks.

While I was there, turnover was extremely high, morale quite low. Managers making other managers angry over stolen accounts. Managers making their staff irritated to the point of leaving because they were wanting more even though that particualr staff member was exceeding objectives. Screwing people on pay. Lying to staff about margins to a point where they earned no commissions.

I was always the target because I treated my team quite differently. When I left, they followed behind me.

If you are looking for a position and you're looking at this company, continue your search. What it will do to you is not worth the sleepless nights, the stress nor anything associated. – less

Setting appointments, cold calling, meeting with customer to present and close business.

A typical Day at work would be sorting and delivering mail, processing documents, scanning, faxing, creating pdf files, converting the pdf into tif files. The co-workers are not team players. The hardest part of the job is getting co-workers to follow instuctions and directions. The most enjoyable part is the variety of the different job descriptions.

Not a great work environment or management team. Lack of growth and opportunity.

terrible management only interested in their numbers not their employees. no support from management, only lie after lie about everything from ordering equipment to personnel issues. unhappy environment and co-worker cooperation.

A typical day at work entails me visiting approximately 4 to 7 customers. My job duties varies. I may have to perform a general maintenance on a fax or copier machine, or just a courtesy service call to the customer to ensure that all is well. Throughout my employment I have learned how to be an effective liasion between customer and management, and – more... how to be a leader by example. Management has been very instrumental in building and improving customer service relationships. Over the years they have put customer first and has trained their representatives to do the same. I am respected amongst my peers. Twice I have been voted technician of the year by my colleagues. The hardest part of the job is when I am unable to complete a service call effectively. The most enjoyablepart of the job is having a satisfied customer. – less

Very nice work inviroment. Very nice people to work with, I'm still in contact with former co-workers there. You are learning new things almost everyday. Can be fast paced at month end. Loved this job.

Work days and job duties are relatively easy. The environment is clean but the co-workers and management are horrible. Learned a majority of different abilities.

Recognizes leaders who perform and holds the people accountable to suceed

As an account manager I learned how to solve costomer problems utilizing office workflow solutions.

I worked from my home office, I was at my desk at 7:30 am to answer emails, complete paperwork, produce proposals. I was out the door by 9:00 on appointments or cold calls. My experience working for Ricoh, taught me to focus on the territory and to manage a large territory for a manufacturer. My Sale Manager was located in
Virginia and provided the – more... support to focus on large sales. I had very little interaction with co-workers, as I worked out of my home in another state. We did have weekly sales meetings. The biggest challenge I faced was coordinating large installs with the company, to make sure all product was delivered together. I enjoy the interaction with prospects and customers to meet their needs, not just sell something. – less

I learn enough for my career good company good place friendly

outside sales B TO B
very intense training course
management was hands on, they gave you the tools to suceed