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Ricoh Americas Corporation
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84 reviews

Ricoh Americas Corporation Employer Reviews

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Supply Chain
Buyer/Procurement (Current Employee), Malvern, PAJuly 24, 2014
Pros. Hour Lunch, Flex Time, Free Green Mountain Coffee, Free Gym, Work from home
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Enjoyable workplace which provided education and advancement.
Clerical Assistant/Receptionist (Former Employee), West Caldwell, NJJuly 24, 2014
Pros: company events throughout the year which allowed socializing.
Cons: long work week hours.
My daily routine was manageable and provided me with organizational and time management skills. Hardest part of
job was last minute changes in planned schedules, travel and
preparing time sensitive materials, meetings, etc.
I enjoyed co-workers and managers and got along, maintained
a positive working relationship.
I've learned over my professional – more... years, tolerance, empathy for
others needs, quality customer service, handling of office equipment, multi tasking, prioritizing and organization. – less
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Nice company
SENIOR MANAGER, GLOBAL ANALYST RELATIONS (Current Employee), Plano, TXJuly 14, 2014
Ricoh is a nice place to work. Great co-workers. Multi-National "global company" is very difficult.
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A chaotic corporation
Senior Specialist (Current Employee), Houston, TXJuly 7, 2014
Pros: co-workers are easy to get along with, good health benefits
Cons: poor leadership, lack of annual pay increases that balance with inflation and cost of living, poor morale
Compensation is not competetive.

Compensation to work ratio is not balanced and does not offer an incentive to remain.

Work/life balance is not favorable.

Company changes/reorganization is too frequent and offers no sense of stability or confidence.

Constant process changes also contribute to a lack of confidence and logic.
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Copier Salesperson
Senior Account Representative, Imagetec (Former Employee), Chicago, ILJune 13, 2014
Ricoh is a great place to start your career in sales.

It can lead to many other opportunities down the line or staying around can lead to a great opportunity make a lot of money.
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Great people to work with
Global Account Manager (Former Employee), Columbus OhioJune 1, 2014
The work atmosphere was on that generated team work and togetherness. This create a comfortable work environment and made it easy to come to work each day.
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Dealer Support Rep
Senior Field Sales Development Specialist (Former Employee), West Caldwell, NJUMay 27, 2014
Pros: awesome career opportunity
Cons: ricoh purchased ikon
Training and developing new hires. Coaching dealer sales reps with Ricoh Software and solutions. Major Account presentations and demonstrations.
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This company sucks
COPY CLERK (Former Employee), Bloomington, MNApril 26, 2014
Ricoh sucks, you are their puppet and get treated like dirt.
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Fun work place
Sales Administrative Coordinator (Former Employee), Houston, TXApril 19, 2014
Pros: productive
Challenging administrative position in the managerial or supervisory capacity allowing utilization of skills, education and extensive experience.
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Excellent external customer relationships but need a better internal customer relationship. Happy workers make profitable corporation.
On-Site Supervisor (Current Employee), Chicago, ILMarch 27, 2014
Pros: excellent management training programs.
Cons: demands extremely long work days.
Manage day-to-day operations and staff. This position has high degree of customer interface.
Develop, implement and review related procedures as it relates to client Service Level Agreement to maintain and ensures that customer expectations are met.
Meet quality and deadline standards by the effective use of job scheduling practices, staffing and budgeting.
Ensure – more... payroll accuracy by overseeing and correcting all time clock punches.
Ensure the quality of operation by assisting in the achievement of goals in Audit and Deadline compliance.
Maintain efficient workflow by holding direct reports accountable for quality and efficiency of their work. – less
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Chances for career advancement
Consulting Manager (Current Employee), Malvern, PAMarch 20, 2014
Hard work will get you a long way in this company. Long hours, management top heavy.
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Ricoh
On Site Service Specialist (Current Employee), Midvale, UtMarch 12, 2014
Currently Ricoh is a nice place to work. The environment is great. The management and training is extremely lacking. There are also very limited opportunities in advancing. There is only an annual raise for each employee of the same amount each year. Over all the company is good but they do not take care of their employees.
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Tough Market
Account Executive (Current Employee), Greenville, SCMarch 10, 2014
Pros: great management and people
Cons: lot of driving and not properly reimbursed
Organizational change from an mfp provider to a company that provides workflow solutions, IT support and unified communications (VOIP) makes positioning rather difficult.
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Cororate Culture
Customer Service Representative (Former Employee), West Caldwell, NJFebruary 21, 2014
Ricoh is a growing company. After merging with Ikon, Ricoh continues to grow in market shares.
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Micromanaging easy work
Specialist (Current Employee), Tucker, GAFebruary 11, 2014
Pros: hour lunch
Cons: too many to list
Coworkers are nice. There is a culture here where they do not want coworkers speaking to each other. Some managers are better than others, some are not qualified to be managers. Ive learned to keep to myself. The most enjoyable part of the day are the last 30 minutes.
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Great company
Billing Specialist Field Support Rep (Former Employee), Duluth, GAJanuary 29, 2014
I worked here for 6 years and was given the opportunity to be trained in several different positions.
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Ricoh
Billing Associate (Former Employee), Glastonbury, CTJanuary 28, 2014
I enjoyed working at Ricoh very much. I found the management to always be fare and the work life balance to be wonderful.
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Awesome
Advanced Product Support Specialist (Former Employee), Tucker, GAJanuary 22, 2014
Pros: excellent pay, great management
Cons: time is micromanaged by the phone system.
The work environment was excellent at Ricoh. My manager was great and really did his best to keep people happy and productive. Reno Boyd cares about his employees and it shows in the strength of the team. I don't know much about working under other managers, but Reno in customer support was excellent. The only issues arose mainly from the merger of – more... Ikon and Ricoh where a lot of Ikon employees were let go and many were disgruntled that came to Ricoh. Also, there were a lot of systems to learn and this became difficult for some. However, I received compensation that was very fair for the work I did there. – less
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Would rather not comment
Various Positions within Company (Current Employee), Tucker, GAJanuary 21, 2014
This position was a great opportunity to build my soft skills repertoire .
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Self-motivating, Challenging, Independent, and Rewarding
Credit and Collection/ Summary Biller (Former Employee), Tustin, CAJanuary 2, 2014
Pros: friendly co-workers
Cons: lack of organzation with upper managerments
A typical day at work would be: analyze reports data, run reports from Oracle, investigate/ resolve clients' problems, respond to emails and phone calls, team meetings, monitor/ audit credit and debit invoices, and be a team player.

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