POSTAL CLERK, SALES REP. AND DESIGNATE MANAGER (Current Employee) – Winnipeg, MB – 18 July 2014
The people and management are amazing and the biggest reason I love this place.
The work was simple but fast paced, there was always something to do and something to fix which kept me busy. Customer service was a big part in the work, other than that we'd keep the store clean and manageable. Sometimes there would be a 'Plano-gram' which meant completely re-merchandising specific sections of shelving.
I'd say I learned better time management, patience, and even how to handle important situations better than I'd previously known. I was hired to be trained in the Post Office, it was the first time anyone trained me for a position better than general sales person just because they wanted to. I felt important and necessary, that they wanted me to be better and so I gave them better.
Co-workers, as I mentioned, have been spectacular. There are always bumps in the road but this store has done well enough that I hardly even remember anything bumpy. Management is the same way, I respect them and in several cases really care about them.
The hardest part of the job is the monotony, I like to learn new things so I keep pushing to know. Sure, no two days are exactly the same with customer service but you can generally guess as to what's going to happen.
The most enjoyable part of the job is the people. My co-workers and many of the customers have been nothing but incredible. People get along and work together at Rexall and I appreciate the amount of support and care everyone puts into it.
Management is approachable, Closed on Christmas, Easy to get time off
There can be a lot of standing still with nothing to do, Minimum wage
Cashier (Former Employee) – Barrie, ON – 22 September 2017
Only worked there for 2 months but that manager was really nice and helpful, there have been changes since I've last been there. The job was good I only worked 2 nights a week so there isn't much to comment on. Average job
It is a productive & fast pace retail with a great team.
Pharmacy Assistant (Current Employee) – Mississauga, ON – 8 September 2017
I had the opportunity to work with 2 of our full time pharmacist as well as part time and relief pharmacists. It is a fast pace retail with productivity. We have a great teamwork. Our schedules are flexible. We enjoy employee discount. At times it can be very stressful but at the same time a fun place to work.
Not a happy place to work.Managers are always asking too much of staff.
Pharmacy Assistant (Former Employee) – Vaughan, ON – 7 September 2017
There is not enough staff ever in our store. When I left my position on 2 occasions they replaced me with 2 full time people. Doesn't seem fair. Prescription count went way down and they still kept the 2 full time people in both locations. Basically, I was burned out and got very sick.
Can't think of any, too bad.
Work 6 hrs. before you even get a lunch/dinner break??
Assistant Store Manager (Former Employee) – Kanata, ON – 24 August 2017
Corporate management was very cookie-cutter oriented and did not make allowances for individual locations to cater to their customers or circumstances. A good career for staff being unionized. For store management too many hours per week required to complete tasks required .
Front shop (Current Employee) – Hamilton, ON – 5 August 2017
Disorganized management and company. Negative environment, high turnover. Constantly slashing hours. Not enough staff to serve customers properly or complete jobs. Management belittles employees. No place to advance. Managers turnover frequently. Overall unstable environment, high stress. Customers are nice and feel sorry for them as they are not being looked after properly.
Chashier (Former Employee) – Pickering, ON – 13 July 2017
Typical day at work consist of repetitive list of tasks, stock, face, tag nights, finding expired products and cashing people out. Great customers. Management are good. Great coworkers. A great part-time job for someone to learn customer service. Though our company have gone through some tough changes, there are lack of hours for part timers to gain. Still don't know what the company goals are. No full time unless you are in management. There are room to grow if retail is your career choice. Unionized work place, shifts and hours are given by senoirty, hourly pay is minimum wage, good discounts.
good discount, room to grow if you want to stick with retail.
Little hours, can not get full time unless you are in management, unionized (work shifts and hours are by senoirty)
Cashier (Current Employee) – Toronto, ON – 18 June 2017
Honestly i used to love working here with my previous 2 managers, both of them were amazing, got along perfectly with everyone at work, everyone used to work together and no one ever had to go a full day without a break or managers would buy everyone a drink, costumers are mostly and older crowed still very quiet and nice to work at ! this is all until now we got a new manager and shes not the greatest , shell have one person working on cash and floor for 9 or 10 hours running back and foth without a break. she has people closing and opening alone without backup! it has became a bad environment to work in.
Throughout my employment with Rexall Pharma Plus my store in particular was a revolving door of managers and assistant managers that all had their own opinions on how the job is to be effectively done. Alongside that, the company was going through a a buyout to Mckesson (a pharmaceutical company) which resulted in major cutbacks on the retail end. the only thing that really makes it worth it anymore is the kind and understanding clientele.
to summarize: Great if you're a part time student, but if you're seeking any kind of advancement, it's not worth your time.
Mostly positive clientele, flexible hours
Limited hours, poor SOP, zero room for advancement
Key Holder (Current Employee) – Toronto, ON – 9 May 2017
Rexall is a semi-decent place to work however, be prepared to work A LOT, for very little pay or recognition. The best part about working there is the discount, which is really the reason anyone stays. High turnover rates for managers and head office. Sales clerks are not only expected to assist customers on cash but are also required to complete various tasks throughout the day. You will be running back and forth, dealing with angry customers waiting, and all for minimal pay. Sounds wonderful right? Typically, I would recommend this job for a student because they are pretty flexible with your schedule but if you're at a slower location don't expect more than 12 hours a week. Overall, its a very average place to work. But i would never recommend working at the store level forever. It will drive you NUTS.