Upbeat work environment with friendly helpful staff
Stock Associate (Current Employee), Seattle, WA – April 10, 2012
Pros: flexible scheduling
Cons: inconsistent hours for part-time employees
Management and staff is respectful and caring. Great sense of community and socialization outside of work. Stock room organized neatly and efficiently, and communication between stock team and sales team is top notch.
Sales Assocaite (Former Employee), Toronto – June 5, 2013
Pros: discount is nice. all non-management are great.
Cons: cult like. poor pay. minimal hours, never can be fulltime.
The typical work day included judgemental stares of your attire. Regardless of the high end brand names. Your are still given the once over and usually attacked for hair being out of place, a shoe needing polishing or your pants a shade to their disliking. Meanwhile, company dresscode (Business Casual) and is outlined on a poor sheet filled with images – more... of models wearing clothing from Banana Republic. Bottom line nothing is good enough and is based on opinions from management and favoritism. Push, Push PUSH to sell is the main goal. Forget all the ideas, goals and excitement they preach in meetings and the ideologies of the core values. It all comes down to SELL. Meet the quota with no incentive by the way or else face being penalized and of course losing hours. As an abusive bullying tactic hours are used as collateral. Take vacation that you've been planning for years, come home and for the next month you receive minimal hours as a lesson to show you to never disobey management. The hardest part is seeing the company for what it really is and realizing the tactics and mind control used to keep you where they want you. Your sucked in to think its an amazing design position when its a sales job. At the end you meet some great sales staff like yourself and thats it. – less
Leader (Former Employee), Bayview, Toronto ON – June 3, 2013
Pros: discount on product
Cons: everything else
So many times while working here I thought to myself, I would rather be scrubbing puke off of a public bathroom floor than be here. The core values only apply when the store leader can use them against you. You will always be wrong in any scenario. You will NOT have a life. Leaving restoration hardware was the best choice I ever made. Please- if you – more... have any self esteem, don't apply. McDonald's pays the same if you need the money. – less
Sales Associate (Former Employee), Toronto, ON – June 3, 2013
Pros: sales staff is amazing.
Cons: poor leadership and head office control, poor salary, high expectations
Pushed to sell, make daily quotas, penalized for not making sales. No place to advance. Minimal hours given, they hire too many PT employees to compete over hours. Management from head office comes down too hard on store leaders causing a trickle effect of animosity and negative attitudes. Co-workers on the sales floor are amazing, one thing restoration – more... hardware knows how to do is attract and obtain amazing people who are better than the position hired. Hardest part is trying to make a living while working there unless you are a manager/leader who gets full time. Otherwise you dedicate so much yet see nothing in return. You cant live off 10 hours a week. – less
I used to work at a Toronto location and I am glad to be out of there. Everyday there was a day wasted that I wish I could get back. Its sad to see that there are others out there who have the same regards towards the place.
Job Work/Life Balance
Good company, many great people to work with.
Sales Associate (Former Employee), Calgary, AB – March 6, 2013
Good company, many great people to work with. Some design experience.
Design Support Specialist (Former Employee), West Jefferson, OH – February 24, 2014
Pros: learned management skills, and communication skills
Cons: very strict schedule
Manage the designers needs, Up date tracking of all large designer projects and update the designers. I have learned how to work with many different types of people and how to get good work out of them.
I am professent at many computer programs and understand office orginization.
Hardwast part of the job is manageing the designers expectations. Most – more... enjoyable part is the large and diffulcult deliveries that are sucessful – less
A good place where you could develop a great customer service experience
Part Time Sales Associate (Former Employee), New York, NY – February 14, 2014
Pros: learning about product aknowledge
Cons: i was never offer a full time position
The typical day of work at Restoration Hardware was very activity . I learned to follow up with my furniture order, some with a highly amount of dollars and some with one item, but I gave priority to them.. Manager were always helping us and I would like to mention the help of Janeth Porras who was always there for me.
The relationship between co-workers – more... was like family.. We all getting along...
the hardest part of this job was be at point with all your customers
The most enjoyable was build relationship with your customers. – less
Processor (Former Employee), West Jefferson, OH – February 11, 2014
Pros: good people.
Cons: heathcare was not the best.
I loved the people there. Everyone helped each other. The bosses actually help work instead of just sitting around. Everyone joked around to help the day go by faster but always got everything done that needed to be done.
Visuals and Merchandising Manager/ MOD (Former Employee), New York, NY – January 20, 2014
If you are looking to start a career in retail, this is the place to do so. Great benefits is you are a full time employee. a typical day at work... there's nothing typical about working at Restoration Hardware, its all about the energy and the people. Fast moving work environment, the long hours were not so enjoyable, but a great place to work at and – more... lots of new things to learn every day. – less
Fast paced, high and low traffic, but highly inspirational.
Design & Sales Associate (Current Employee), West Hollywood, CA – January 14, 2014
Pros: beautiful environment, design clients homes, work with lovely people.
Cons: benefits & advancement opportunities.
A typical morning starts off slow, with a hello to my friends and a morning meeting that always includes a quote and inspirational speech by management. I then gear up with my walkie talkie and lap-top as clients walk in looking for design assistance. It is here my day truly begins, with clients bringing in pictures to plans we find the perfect piece, – more... in the perfect size, with the perfect fabric or finish. Depending on the needs, some projects take a few minutes and some take a few days. Those taking more time could involve multiple visits, long phone conversations, many emails, Auto CAD planning, and PowerPoint presentations. At the end of the day, after an order has closed, the best part has to be that someone trusted me to let me design their home. – less
CSR (Former Employee), West Jefferson, OH – January 12, 2014
This company is trying to advance so quickly that they are not able to keep up with themselves. The staff that they hire are all great, but the morals that the company keeps just isn't somewhere I would suggest someone work for