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1,201 reviews

Rent A Center Employer Reviews

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Positive Experience
Customer Account Rep - Store Manager (Former Employee), Brampton, OntarioApril 19, 2014
Pros: great benefits
Cons: not enough focus on canadian stores
Great Place to work for, just need to focus a little more on Canadian Stores.
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Would work for again
Customer Account Representative (Former Employee), CanadaJanuary 3, 2013
sometimes you get overwhelmed with collections and deliveries, but overall a good place to work. I've been an employee three times.
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Good if you don't have family
Sales Manager (Current Employee), CanadaMay 8, 2012
Cons: long hours, mean customers, no family time
It pays well, but it will chew you up and spit you out!! If you have family or any social life RUN!!
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Long hours
Manager (Current Employee), Toronto, ONMarch 26, 2012
Hard to balance work and life working 50+ hours a week, no holidays to start and salary is slightly below where I believe it should be.
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Productive and fun place to work
Account Manager (Former Employee), Dublin, GASeptember 16, 2014
Pros: communicating with customers
Cons: short breaks
Hard to control who pays account. To many confrontations with customers. but all in all great company to work for.
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manager
Collection Manager (Former Employee), Winder, GASeptember 15, 2014
building business relationships with different clients,
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productive,
Account Manager (Former Employee), Raleigh, NCSeptember 15, 2014
Pros: loud in the call center at times
Cons: everyone working togather to reach the same goal.
This is a call center that takes inbound and outbound calls, it is a fast paced enviornment. the best part of the job is the feeling of accomplishment at the end of the day, the hardest part is short lunch
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this is a great company if you are a single person with no means of social life
Marketing, Sales, Inventory (Former Employee), Inglewood, CASeptember 14, 2014
Pros: good pay
Cons: long hours no quality of life
this company takes a lot from you, its not for everyone the pressure is definitely their. Numbers have to be met and management doesn't take any mercy on you. So, be prepare to work long hours deal with customers that make it seem as you owe them something and a hole lot of accountability, with minimal quality of life.
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Great job and adancement opportunities
Collection Specialist (Current Employee), Bronx, NYSeptember 12, 2014
Pros: fully interactive work enviroment
Cons: the work schedule
The work day starts by identifying and selecting the customers that need more attention with their past due accounts. Every customer and situation is different, therefore, some customers require a different collection approach. My co-workers are responsible and fun people to work with. Everyone makes sure that no one is overloaded with work. The hardest – more... part of the job is not been able to satisfy every ones needs at the end of the day. The most enjoyable part of the job is working with people and their individual situation to try to achieve the best results for both the customers and the company. – less
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Fun and productive place to work
Assistant Manager (Current Employee), Dundalk, MDSeptember 11, 2014
Pros: co-workers, mamangement
Typical day would be making calls to customer, servicing in store customers with rentals. Making deliveries of furniture or picking up furniture. managing inventory. My co-workers make it fun most days to come to work and makes the day go by fast. The hardest part of the job is tracking down customers for non payment for their lease
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Account Manager Representative
Account Manager Representative (Former Employee), Lakeland FLSeptember 10, 2014
• Set goals and schedule weekly meetings with District Managers and prioritize collections of hard accounts
• Visit past due customers at residence and place of employment
• Review expired accounts and communicate with the customers to promote timely payments
• Maintain accurate records of pats due account activity and daily activities
• Complete customers – more... service calls in a timely manner as assigned
• Customers Pick – ups
• Load and upload truck per policy to protect merchandise
• Pick – up merchandise from customer homes as assigned – less
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Did not like working here
Collections Manager/Credit Manager (Former Employee), Hazard, KYSeptember 10, 2014
I did not enjoy working for this company. There is too much lenience with their employees. Should follow a more structured work schedule.
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Great pay and benefits but no family time
Store Manager (Former Employee), Muscatine, IASeptember 10, 2014
The job overall is very interesting with customer interactions. The pay is good but there are long hours and very little flexibility in making time for family.
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typical day
Store Manager (Current Employee), Washington, DCSeptember 9, 2014
Drama filled life with this job, working collections, being a mentor, a coach, and a manger with such little pay is life draining.
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Not the job it appears to be.
Account Manager (Former Employee), Aguadilla, PRSeptember 9, 2014
Pros: pay and benefits
Cons: too much pressure and abuse of workers.
Its a hard work enviroment. There are many good employes but not such a good management. In two years I see more than five co-workers get fired, offended and discriminated by the management.
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highly energetic workplace
Assistant Store Manager (Current Employee), Charlotte, NCSeptember 9, 2014
print and review all reports from previous business day, open store by assuring products are rent ready and showroom is clean and inviting. all sales tags are properly displayed.
process and review rental orders and schedule deliveries as well as pick ups
meet and greet customers, process their payments and counsel on late payments.
meet all company – more... standards in sales – less
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Sales is a must
Lead Assistant Manager (Former Employee), Cheyenne, WYSeptember 7, 2014
Attention to detail in everything that you do there, no family time. Pay is good.
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fun entertaining atmosphere with great people
Customer Account Representative (Former Employee), Humble, TXSeptember 7, 2014
the job was as hard as you made it. You would come in do your inspection on the truck, then make your call through for the day, deliver/pick up items for/from customers. fairly easy only hard days were when you were by yourself that day. which was seldom cause management always try and have someone that could help.
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Productive and busy
Customer Account Rep (Current Employee), Los Angeles, CASeptember 6, 2014
When you come in for work, as a customer account representative you have to call your past due accounts, once you have finished you will either fix or clean showroom, go to past due customers houses to talk to cust about past due account. From there we go to lunch. from there we will load customer orders into truck and go to deliver and set up there – more... orders which ever way they want. When all deliveries are done we head back to the store to do a second round of calls then clock out. The best part of the job is when you deliver the orders and seeing the customers happy with there new items. The hardest part would be when you try to deliver some items but it wont fit thru the door. – less
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Learned about me
Manager (Former Employee), Warren, MISeptember 6, 2014
Learn a lot about what I can do. Had a wonderful experience. I enjoyed challenges and obstacles. helped to build my character

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About Rent A Center

Our stores offer name-brand furniture, electronics, appliances and computers through flexible rental purchase agreements that – Read more