Receptionist/Administrative Assistant
Renew Integrative Health - Stouffville, ON

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Receptionist required for growing health clinic in Stouffville! We are looking for a new member to join our team of health professionals. We are located minutes from the Stouffville GO station on Main Street. Compensation will be 12/HR. Will be required to work between 8-12 hours a week to begin with opportunity to expand with demand. This position requires an experienced candidate to provide organization, clerical support, & administrative assistance in order to maintain an orderly clinic. Also, to ensure that the highest degree of quality patient care is maintained at all times

Job Duties

Acts as receptionist to greet and help patients in a professional, friendly, kind, helpful manner.
Performs scheduling duties
Pre-registers Rehab patients, and has strong knowledge and understanding of insurance and patient referrals.
Initiates prior authorizations as required by payers and obtains pre-certifications for services as needed.
Obtains authorization for workers comp cases & accurately processes authorizations.
Verify insurance on all new and existing patients.
Maintains patient records and other department documentation, including, but not limited to, alphabetical filing, copying & mailing physician correspondence, processing & assembly of therapist charts.
Conducts professional internal and external communication including, but not limited to, telephone correspondence, mail service, written correspondence.
Maintains patient confidentiality and uphold patient rights.
Maintains excellent working relationship with referral sources and other personnel interacting with and within the clinic.
Maintains reception office supplies and forms inventory as needed.
Participates in meetings and training sessions as appropriate.
Assists in monitoring and preparing performance improvement, and help complete departmental statistics as required by Management.
Performs other duties as assigned and appropriate for the position.

Qualifications

High school diploma or equivalent.
Exemplary phone etiquette, with ability to handle multiple calls and tasks.
Knowledge of medical terminology.
Strong knowledge of miscellaneous procedures within the reception are including Orthotic policy, reminder calls, opening & closing duties, screen policy, insurance verifications & authorizations.
Proficient use of copier, fax machine and telephone system.
Strong customer service skills, including interaction with patients with speech, hearing and physical limitations.
Working knowledge or Microsoft Word, Quickbooks and similar computer programs.

Interested Candidates please send resume and cover letter for consideration.


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