Dedicated to service Customers in the Gas Industry
Quality Audit Coordinator (Former Employee) – Toronto, Ontario – 8 July 2012
Loved my job, working with truly experienced and gifted gas technicians and installers. Learned how to install and service furnaces, hot water tanks and air conditioners. A typical day would be to meet up with a internal technician or contract that was pre-planned weeks in advance. Document how, what and who were service. How well the job was performed and any parts of the servicing that may require retraining or upgrading. Complete reports and send off to technician's managers. Document statistics for monthly reports to Executives. Most enjoyable part of the would be assisting with customer angst.