Great job, just not a lot of on the job training to do your job properly and learn there processes properly.
Commercial Sales Executive-New Sales (Former Employee) – Cambridge, ON – 13 January 2017
My typical day consisted of taking the leads of new customers and going out to their business to see what was needed for there HVAC application. I also starting the process of sizing up the building for what there needs were and setting up a contractor site visit to get excess costs of the job and submitting a rental quote and also a purchase quote of the equipment that was needed. What I learned was that I bring a quality of customer service second to none, that I also have the skills to close most of my sales calls as I do love working with different people and getting the customer what they need at any given time. The management team at Reliance were very friendly but they did not offer me training that was needed to sucessfully do my job properly, my co-workers were very helpful in helping me in anyway they could when they had the time to do so. The hardest part of my job was setting up the site visits with the sub contractors that Reliance used, there were a few times when the contractor could not make it to a site for a couple of days and this made it very hard to get the customer a rental/purchase rate for them in a timely fashion. There were also very late nights that we ended up working due to the nature of the business as most of our customers were running a business and needed to know these rates before proceeding with the contract. The most enjoyable part of my job was meeting with new people and helping them resolve their HVAC issues and getting them back to worrying about their business and not their heating issue.
Free lunches, Good people, Great benefits
Late hours, No training and a lot of travelling