RELIANCE HOME COMFORT Employee Review

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Interactive work with customers and instalers
Operations Supervisor ● GTA (Former Employee) –  Richmond Hill Branch29 May 2014
Manage customer complaints and solve them according to priority.
Coach techs to increase their efficiency and to perform their job according to Reliance's standardized procedures
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Other RELIANCE HOME COMFORT Employee Reviews

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not good
water heater installer (Former Employee) –  Windsor, ON10 December 2017
Main problem of this company is poor management moreover, they do not pay what they suppose to pay. High pressure regarding to leads, work on weekends and holidays .
Pros
new tools, and van
Cons
low salary, high pressure, poor manegment
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Unexperienced "managers" who are yes men for the higher ups
Sales Representative (Former Employee) –  Calgary28 November 2017
3 weeks mandatory trading was a showy brain wash session in renting equipment. Very minimal practical HVAC sales training. The company looks for young people that will blindly buy in to the rip off mind set.

Sales manager was only about numbers, micromanaged. They would call several times a day at all hours, Late nights (after 11p.m. and during schedule time off ) to check up on. Expected you to be available 7 days a week at all hours.

You could be top in sales but if you don't get rentals you were cut off leads. They would advertise sales but pushed pushed pushed rentals. The "scheme" for rentals was a showy dazzle of math to convince clients that they were stupid if they actually wanted to just buy outright.
Pros
Pay.
Cons
Constant micromanaging. Dishonest practises
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Overall rating

3.3
Based on 72 reviews
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Ratings by category

Work/Life Balance
3.2
Salary/Benefits
3.5
Job Security/Advancement
2.9
Management
3.0
Culture
3.1