I serve as a primary resource in welcoming clients/guest to the centre. Preparing/staging new offices, day offices, show offices. Resolving technical issues with regard to video conferencing, phones, internet connectivity, and general computer related issues. Programming phones, process payments through CashPro while updating E-Collect, cost recharge, parking validations, invoices, reserving day offices and meeting rooms, posting advertisements via Craigslist. Inputting and maintaining new client information into EVO. Construct client folders upon receipt of service agreement. Accommodate clients by assisting with administrative tasks and customer service oriented tasks. Created and maintain master client list to reflect client account and changes. Contribute to the overall revenue of the centre by identifying opportunities and actively up selling/cross selling Regus products and services. Ensures that all daily service charges are captured and entered into the billing system on a daily basis.