Pros: m-f, 8-5 schedule, some of the centers are very nice, networking opportunities with clients.
Cons: embarassing pay, 37.5 hours, very disorganized
Where to begin with this place? This company will milk both its customers and employees dry to make/save a buck or two. They don't tell clients about hidden fees in order to get them to sign up.
The employees have it the worst. As a CSR, we are expected to do various duties, that would probably be their own positions at other companies. You are the – more... admin for not only Regus, but ALL the clients in the center. The work you do for clients gets billed for extra money in REGUS' pocket. You are also the IT person, accountant and furniture mover as well.
They also have you touring prospects and developing and posting online advertisements for the centers, for which you will NOT be compensated if someone decides to sign with Regus. Upper management promotes an environment of intimidation (so they think) and expects you to run and drop everything for them. For example, why are you as a Regus employee requesting a window office for when you touch-down at centers for the day, when they are meant for paying clients?? Yeah, its like that.
All this for the just-above-poverty wage of $13-16 per hour (depending on what market you are in) Oh yeah- here' another little tidbit they won't tell you. You are not hired for 40 hrs per week, you are scheduled for 37.5 hours. This is strictly enforced and all "overtime" must be approved. Why? because the nature of the business may require you to come early/stay late often and they don't want to pay overtime.
Oh and by the way - they also have a "businessworld" program that allows ANYONE to get a card (read ANYONE - no background/criminal check) and work out of your space. There have been situations at several centers where business world people have caused problems with center staff. Would you want to work somewhere that allows anyone off the street to walk into your place of work?? – less