Management and Human Resources are NOT on your team.
Pros: great customers
Cons: poor management, human resources, and goals
Typical day at work is assisting customers and other things. They don't want to promote people who work hard, but they allow lazy people to get away with whatever they want to do. They don't let people with good personalities and morals get anywhere. If you're a jerk, they'll let you treat coworkers and customers however you want, but if you're nice to everyone they will walk all over you.
The most enjoyable part of the job is the customers who aren't racist. There were a lot of racist customers in Alabama and they would blatantly show it.
Management will not have your back. Human resources acts like they are on your side, but in reality they couldn't care less about you or what ever complaints or grievances you may have which could be considered harassment and hostile working environment.
In the end, you are a pion. That is how they treat you if you're of any nationality besides Caucasian. If you're Caucasian, you get treated like royalty. You get promoted, you get to treat people any way you want to treat them, and you get to be lazy and make others do the work you should be doing.