Upon being hired for this company, I was told that there was "some" customer calling and asked if that would be an issue. Of course I didn't think it would be because banks I had worked for in the past had always called customers for phone number verifications and things like being overdrawn . No. They want you to TELEMARKET products over the phone under the guise of wanting to give "advice, guidance, and education". And if you don't get at least 30 contacts in, well, that is unacceptable. They do not care about their customers. Only how much debt you can get someone in. I was flat out told by a CSM that if I think someone looks as though they can't get approved, cut the time with the customer and move them out so I can get to the next customer who looks like they will be approved. If the branch is shorthanded, most times you don't get a lunch or you have to eat in between customers if you can and you CANNOT have overtime. I was denied the ability to take my sick days for my scheduled doctor appointments. I wasn't even allowed to go to 5 doctor visits because the manager came up with various reasons for me not to be able to take off. Telling HR was like talking to a wall. More often than not, she never replied.
There is just far too many reasons not to work for this place.