Pros: pay, the atmosphere, the challenges to improve and enhance your skills, commute and convenience of the shopping centre
Cons: not up to date with troubleshooting/installation guides
Very challenging, met and stayed in contact with a couple of the staff that I had the privilege of working and learning with. They were very friendly and helpful during my co-op term, especially with employees in other fields with in the company.
It was also very convenient in terms of location, next to the mall, grocery store, and commute by bus or car made it easy.
Only flaw is that IT department archives for troubleshooting and software installation instructions should be updated frequently, especially when titles change.