Definitely a fun place to work, has its ups and downs
Waitress/Bartender/Certified Learning Coach (Current Employee) – Surrey, BC – 16 May 2017
The job can be sometimes stressful. It can be frustrating when it gets busy, and the pay is a little unfair, even after working there for a significant amount of time. I believe that they should also offer benefits to their employees, however this is not the case.
Line Cook (Current Employee) – Vancouver, BC – 10 May 2017
While it tensions easily run high (as with any food service position) the management is keen to invest in employees who show up regularly and demonstrate an interest in improving.
Work/life balance can be worked out but only to the extent that you are still their investment, and naturally they expect a return. That being said, they are extremely attentive to the employee's needs with regard to improving the quality of their work, and the teamwork element is shared by all employees; front of house, kitchen, management, everyone is on the same page and shares the same goals. Not many restaurants can say the same.
Paid lunches, 10-min breaks, emphasis on teamwork
Accountability can be a touchy subject during peak hours
Assistant Kitchen Manager and Training Manager (Former Employee) – Newton, BC – 28 March 2017
One thing I must say about working at Red Robin, is the extensive training they give their teams. If you take pride in what you do, they give you the proper training and skills to succeed, even beyond their doors, do the things they teach you apply. I personally think their training should be recognised as well as McDonald's training gets noticed.
Line Cook & Dishwasher (Former Employee) – Vancouver, BC – 2 March 2017
My first day working, ever was at their Broadway location when it was running while I was attending high school. They had an exceptionally professional and intriguing manager who always made it a joy to come to work. I hope he's doing well!
Server (Former Employee) – Edmonton, AB – 1 March 2017
The management constantly went behind the staff's backs to talk about other employees as well as promise advancement and then tell other employees that it was a joke for fun. If it wasn't for the amazing other servers and FOH staff as well as the kitchen workers, I wouldn't have stayed there. In addition, they kept you far past your end times with little to no warning.
Server/Bartender (Former Employee) – Sherwood Park, AB – 27 February 2017
This establishment is poorly run. There isn't enough equipment to do your job. The food often runs over 30 minutes sometimes well over an hour. The management is condescending. there is no sense of leadership. The employees are not happy.
Hostess/Busser (Former Employee) – Prince George, BC – 24 February 2017
Red Robin was a great place to work i learned a lot from being there, from basic people skills to problem solving and developmental skills. a day at work usually contested of seating people planing reservations, cleaning and running food well of course helping my co-workers. Management at my specific restraint was rough dealing with favouritism, out bursts, and disrespect. not all mangers were this way however and the ones i mainly worked with were great; fun loving, understanding and helpful, they made work a place you wanted to be. the hardest part of my job was communication when it is busy you have to be at the top of you game but if not all workers are willing things would get difficult, we always fund a way through however. the best thing about this job was the people, the restraint was a big family and everyone helped looked out for and respected one another.
Bartender (Current Employee) – Vancouver, BC – 12 February 2017
Red Robin is a great company to work for in many ways. The schedule is very flexible and management is always going above and beyond to ensure employees have their needs met. I have learned how to be a part of a team and have been successful in cooperating with my co workers, guests and managers every day and sometimes in difficult or stressful situations. I love working with the great staff and management! However, there is not a lot of room for advancement within the company.
Not many opportunities to move forward within the company