Server (Former Employee) – San Mateo, CA – 25 June 2013
My time at Red Robin helped me grow as a person because it allowed me to interact with different types of people. Whether it was the manager that was on duty or my regulars that would come in. You learn to fill in where the manager lacks and the manager fills in the holes where you lack. Overall I would say Red Robin is a good place to start your serving career.
Hostess (Former Employee) – Edmonton, AB – 18 October 2017
I was a hostess there so I was only greeting/seating guests and informing them about or daily deals as well as our promotional menus. I was also in charge of cleaning/checking on the bathrooms every 15 minutes and answering all phone calls.
Always busy from Friday-Sunday and weekdays after 4pm
line cook/dishwasher (Former Employee) – Abbotsford, BC – 6 October 2017
This place was awesome when I first started working there but then they got in a dirty general manager who was caught cheating on her husband by the other manager there. shes pathetic and all youll hear all day about her is her lack of her husband wanting her. Dont waste your time. And the regional manager will literally call you stupid to your km if you dont get things right away. We have all heard him
Prep Cook (Former Employee) – Prince George, BC – 2 October 2017
Typical day would be go in start on prep list, put away orders, and the start on prep. Have a meeting before open about plan for day, then back to prep, help out line cooks during rush if needed. Finish prep and clean up before going home. Always being tested on kitchen and safety knowledge. The hardest part of day is probably trying to finish your duties on time after helping others. The most enjoyable part of job was the hours fitting to my home life.
Line Cook (Former Employee) – Langley, BC – 26 September 2017
From what I remember of my time with Red Robin it was a good place to work although I did tell them, that I had a mental challenge and couldn't work the cooking line during the fast paced times due to me, not being able to keep up at times and because of not being able to keep up they took me down to one four hour shift a week
Food Prep/Cold Side Cook (Current Employee) – Edmonton, AB – 17 August 2017
Red Robin is a great place to work at. It's fun, and the staff are friendly. If you love cooking and BBQ, this is the perfect job for you. The managers are really great and they do their best to accommodate all staff.
50% discount off meals, free drinks & bottomless sides
Little respect for employees from management and head office
Dishwasher (Former Employee) – North Vancouver, BC – 2 June 2017
Not much to say other than whats on the summary. They do not allow certain employees to grow in the company. Numerous times I tried to make it on as a line cook with little luck, being stuck in the dish pit for 2 and a half of my 3 years there.
Busser, Food Server, Host, Maintenance (Current Employee) – Surrey Centre, BC – 23 May 2017
Red Robin, much like most large companies, holds profits above all else. If you aren't working at peak efficiency at all times you will get an earful from management; it doesn't matter if you're sick with the flu, mourning the death of a loved one or are just tired after working a 6 hour shift without a break. Most of my coworkers go without the legally required 30 minute paid break per 5 hour work block due to either the forgetfulness or greed of the managers; the fewer breaks being taken by employees leads to larger bonuses for the managers and most employees going without breaks won't even fight management about it.
No solid hours, shifts could be cut short or be doubled on a moments notice.
energetic, fun, teamwork environment, with lots or laughs
Server (Former Employee) – Coquitlam, BC – 19 May 2017
My typical day was usually 5 hours longs with the closing shift, I learnt so much about the service industry through red robin, about food and drinks and customer service. There is a high turnover, with coworkers and management. I love that I got to go to work everyday and look forward to seeing all my coworkers and being excited for the shift.
Definitely a fun place to work, has its ups and downs
Waitress/Bartender/Certified Learning Coach (Current Employee) – Surrey, BC – 16 May 2017
The job can be sometimes stressful. It can be frustrating when it gets busy, and the pay is a little unfair, even after working there for a significant amount of time. I believe that they should also offer benefits to their employees, however this is not the case.
Line Cook (Current Employee) – Vancouver, BC – 10 May 2017
While it tensions easily run high (as with any food service position) the management is keen to invest in employees who show up regularly and demonstrate an interest in improving.
Work/life balance can be worked out but only to the extent that you are still their investment, and naturally they expect a return. That being said, they are extremely attentive to the employee's needs with regard to improving the quality of their work, and the teamwork element is shared by all employees; front of house, kitchen, management, everyone is on the same page and shares the same goals. Not many restaurants can say the same.
Paid lunches, 10-min breaks, emphasis on teamwork
Accountability can be a touchy subject during peak hours