Host/ Bus Boy (Former Employee), Burnaby, BC – August 7, 2014
It was my first job, working with people that were my own age in a social environment. Every day consisted of customer service, from seating, serving, preparing and completing dishes, cleaning, inventory. My co-workers and management were good, although I wouldn't have known any better at the time. The job itself was rather easy, it was the unstable – more... hours at times, or sometimes unreliable co-workers. The most enjoyable part of the job was working with the other employees. – less
hostess,busser (Former Employee), Edmonton, AB – August 7, 2014
A typical day consisted of seeing plently of customers. What I had learned was that no matter how hard or stressful things are just smile. Managnebt was terriable. The co-workers were off and on fun to work with. The hardest part of the job was trying to please everyone at once. The most enjoyable part was seeing everyone happy in the end.
Hostess / Expo (Former Employee), Abbotsford BC – April 30, 2014
I really enjoyed working at reds, my only few issues were you never had enough hours, and the pay rate is low. but its a great place to work, you make lot's of great people, and you just have fun while working there!
Host/Hospitality (Current Employee), Maple Ridge, BC – April 25, 2014
Pros: great staff, friendly management, discount food
Cons: occasional short shifts
Typical day at work: Meet, greet and seat guests quickly while engaging in conversation and making them feel welcome. Helped with general restaurant cleanliness and assisted the staff with prompt delivery of food to the guests.
What I learned: Time management skills, organizational skills, food safety, and how to work efficiently
Management/co-workers: – more... Management is always right there working with the staff and ensuring things are going smoothly. They are understanding of personal issues and always happy to help. Co-workers are helpful and friendly, everyone works well together.
Hardest part of the Job: Sometimes it's easy to forgot priorities when the restaurant gets busy and there is a lot to do.
Most enjoyable part: Working as an efficient team and carrying out conversations with the guests – less
Server (Current Employee), Victoria, B.C. – October 3, 2013
- good training program for people who have never served before - management is nice but no one is held accountable for errors - co-workers are like an extended family - hardest part of the job is dealing with upset guests - most enjoyable part of the job is the tips
Kitchen Manager/FOH Shift Leader/Server (Former Employee), Coquitlam, BC – August 15, 2013
Pros: lots of management opportunity
Cons: low pay
I loved the pace of this restaurant and the management opportunities. The training was incredible and the treatment of the staff was superior. I loved managing and the trust that the company had in me to make decisions and help the restaurant's success.
Hostess, busser and runner (Former Employee), Burnaby, BC – June 30, 2013
Pros: always on time
working in Armani Exchange as an ECON-on line customer service- my day would start by checking emails regarding customers complains and responding making sure the right solution has been provided and there needs have been met, then prepare their order, charge them for the purchase and ship it out. As a sales person my job was to make sure the floor – more... and the fitting room are kept clean and all customers have been helped. At OLD River my day would start by checking the inventory of other stores and if short on a specific item I would ship to them to replenish their stock. Then help customers make sure they are being helped and finish the transactions. Then closing the store, counting the money , make deposit and fix any problem that might occur with the cash register
I belive that customers satisfaction and team work are the most important elements in a business. Also making sure that all the employees are happy and coming to the floor with a happy attitude is very impotent because when the employees work properly the business will function smoothly. the most enjoyable part of the job is seeing customers satisfied and happy. the hardest part of the job is some time when you get a grumpy customer, but I have learned to deal with them calmly and professonally. . – less
Sales Support (Current Employee), Bloomingdale, IL – August 18, 2014
Clock in and support sales Learned to communicate better with others Good management Friendly Co-workers Hardest part of the job is the short hours Best part of the job is being with other friendly people
Kitchen Manager / Supply Manager (Former Employee), South Elgin IL, 60177 – August 6, 2014
Pros: very stable company, good benefits, great product
Cons: quality of life, communication, and turnover in management/team members
The day and life as a Red Robin manager was very fast paced with high expectations to deliver a quality product with excellent service. I have learned everything from producing a profit and loss report to maintaining fresh product on a everyday basis. In store management we worked as a team to achieve our goals through hard work and dedication. Honestly – more... the wasn't really anything hard about the job as long as you followed the handbook and their vision. The most enjoyable part about the job was interacting with guests and watching them become regular customers at your location. – less
Restaurant Manager (Former Employee), Madison, WI – July 28, 2014
Pros: free food
Cons: everything else
I have worked in the restaurant business for over a decade and this was by far the worst. Upper level management is disconnected and lacks direction for the company. They are hypocritical in their management philosophies. Poor benefits package (I had to go to urgent care to see a doctor as none were available in my major metropolis area) If cooking – more... for 30 hours a week on top of your normal 50 sounds good by all means work here. I would steer clear unless they offered $50,000+. Oh and my bonus was $177 in a year. I did more in bonus my worst month at a prior restaurant. – less