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19 reviews

Recall Employer Reviews

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Paranoid,stressfull environment
SSR Driver (Former Employee), Ville St-Laurent ,Quebec – November 21, 2012
Pros: pay benefits
Cons: climate of fear instead of trust
Since new operations chief took over some years back,there has been an environment of stress paranoia and vindictivness.a kind of petty dictatorship.Customers concerns were usualy ignored or treated after multiple calls to the point the company lost a major client ,it is a shame things could have went better for the company.
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working alonge
operator (Former Employee), Edmonton, AB – August 23, 2012
picking and delivering goods to various locations,driving in different road conditions.safety first
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Team members were all close like family
Operations Supervisor (Former Employee), Antioch, CA – April 1, 2013
Responsible for the day to day operations. Started as a Data Entry Specialist and was quickly promoted to Team Lead then to Operations Supervisor. Management needs to be more supportive, I enjoyed working with co-workers and developing a cohesive team. The hardest part of the job was making the decision to leave. The most enjoyable part was not knowing – more... anything about the Document Management business from the bottom and working my way to the top. – less
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Working in a warehouse is a far pace environment.
Inventory Clerk (Former Employee), Fontana – January 31, 2013
Pros: the free cookies.
Cons: breaking area was for away from woeking stations.
The day starts at 5:30 am, we gather all of the materials and break off into to groups.
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Fast growing multi divisional Document company
Solutions Architect (Current Employee), Phoenix, AZ – January 29, 2013
Participated in pre sales/implementaion/post sales support
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Does not compensate for work.
Courier (Former Employee), Not going to say. – January 27, 2013
Pros: 401k/healthcare
Cons: pay, management
Recall, like most places has good and bad things about it. The 401K is pretty good with the company matching 3% of your paycheck. Vacation(PTO) time accumulates quickly.

Outside of that, avoid this company. They treat their employees like dirt. They constantly recycle management and the people they replace the old ones with are even more worthless. – more... The company never hires from within, and they close more positions then they open. There is little to no room for growth unless you get lucky and they open a new warehouse. The raise scale is a joke. My review was done by a manager that would only visit our location once every few months. They have unqualified idiots in upper management who couldn't run a lemonade stand. The company has no idea how to keep their clients happy. They had a "great" idea that we would start re-boxing clients cartons that had sat in the same spot, unmoved for 5 years, re-tag them to the new RFID and not even tell them about it. My location lost 5 clients in 2 months because of this.
My Regional manager told me that we should re tag all of their boxes to the new format (at 40 cents a tag, plus work time, plus a box pulling fee) and just "charge them at the end of the month".

The pay is the embarrassing part. The company makes us go through a very thorough background check, they expect us to work in a highly secure area with many SOP's that we have to follow, yet they start out at a wage that not even 1 person could live off of. Every employee I have met has either 2-3 jobs and is miserable. I was started at 12 bucks an hour, after being promised 12.50. I found out that the temps we hired to help us for a month were making 13/hr. It is a complete joke, I can get hired moving furniture for more then this.

Company morale is extremely low. Nobody outside of upper management, the only people who are paid well seem happy.
Avoid Recall. They don't care about their employees, customers or their future. – less
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Company paid to little for all the work done.
Courier (Former Employee), Miami, FL – December 14, 2012
Pros: healthcare
Cons: warehouse enviroment
Nice personal to work with, but management was hard on employees.
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productive, fast paced, safe
Warehouse Specialist (Former Employee), Washington, DC – November 26, 2012
Pros: friendly and safe working environmet.
Cons: very hot in the summer and very cold in the winter inside the warehouse.
Upon arrival to work I checked the order bin/fax machine for new requests. Pulled orders, filed boxes, rearanged boxes/files, stacked skids, take inventory, perform quality control checks, and occasionally made pick ups and deliveries.
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interesting company
courier (Former Employee), london – November 26, 2012
Pros: driving all day (not in office)
Cons: long hours on busy days or staff sickness
work day started at 8am to deliver to customers i worked within a team( i did not like the idea of compulsary overtime no one went
home until the days work was all completed)
i did get use of company van to travel to and from work
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A good learning curve with good colleagues
Key Account Manager (Former Employee), London (City) – November 8, 2012
Pros: work colleagues
Cons: loss of company direction
I worked for this company for 13 years and made some very good friends along the way. Overall there is plenty of opportunity to progress to a certain level and like all businesses they had their ups and downs given the current economic climate.

Daily role to was to maintain a portfolio of accounts with a value of £2.2 million and to arrange weekly/monthly/quarterly – more... meetins and to deal with any issues that were brought to my attention.

The hardest part of the job was trying to increase revenue during the economic downturn when everyone is looking to reduce costs.

The best part of my job was the colleagues i worked along side and meeting new contacts via my portfolio. – less
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schedule keeping time management strategies posted totem
Delivery , van operator/ part time trucker/ (Former Employee), Hyattsville, MD – September 22, 2012
Pros: the advantage of who you know in business
Cons: the disadvantage is the profits are they still losing
I' ve completed the average managed book keeping to set the trend planning more growth in finance starting with current asset then and inventory that accummulating because of bad stock turns good stock.
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computer back up recovery
Delivery driver (Former Employee), indianapolis – September 14, 2012
Pros: company van
Cons: long days
was a good job enjoyed it delivered companies computer back up systems and kept them up to date.
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PPI claims operative
Microfiche operative (Former Employee), warrington – September 5, 2012
Pros: clean working enviroment
Cons: due to small office and many machines the heat generated was uncomfortable
work through daily Microfiche requests for PPI claims print off all information and send for posting
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Miserable Place To Work
Operations Director (Former Employee), Norcross, GA – June 13, 2012
Pros: the brambles benefit package is good.
Cons: everything else about that company. see comments
Recall has a parent company in Australia that put Recall up for sale last August. They terminated 6% of the work force in preparation for the sale. After 10 months, all interested buyers had backed out of a potential purchase due to poor cash flow and declining profits. Brambles is now retaining Recall, but is still looking to dump this business to – more... focus on CHEP and IFCO.

Recall has had 40% annual turnover every year going back to 2001. The entire senior management team has churned 4-5 times in the last 7 years. The culture at the corporate office is negative and hostile. Morale is terrible. They are extremely understaffed and most current employees are doing 2-3 jobs. HR is weak and ineffective. There is no training, onboarding, or employee development. You are thrown into a cube and told to get started with little direction or guidance.The IT department is a joke. The current CIO was a Black Belt in the company with no IT background. Many managers and directors are politically motivated and have no experience in the areas they are leading.

RUN as far away as you can from this company. It is chaotic, poorly managed, and they could not care less about their workers. They are bleeding customers and profits, and have a long way to go trying to turn that ship around. – less
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No fringed benefits used to be a great place to work until about 2 years ago.
Team Coordinator (Former Employee), Lawrence, MA – April 30, 2012
Cons: short breaks, short staffed
No opportunity for growth, was there over 10 and 1/2 years, a knowledgable, devoted, and responsible employee. Supervisor position opened and I applied. They hired of the street, someone with no knowledge of the business. I was let go 1 month after supervisor was hired. I feel I was making to much money and they wanted to cut down on payroll.
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Self-managed position
Records Specialist (Former Employee), Cincinnati, OH – April 10, 2012
Pros: self-managed work pace
Cons: single employee at location
Work environment was lonely, only person in 1,400 sf filing room. Filed paperwork and updated customer plans in computer system.
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buen ambiente de trabajo
Auxiliar administrativo (Former Employee), Ciudad de México, DIF – May 2, 2013
Pros: las prestaciones
Cons: sueldo
Era muy agradable el trabajo, aprendí cosas que yo no conocía en el banco como sacar estados de cuenta vía Internet, como tratar con los clientes de banco etc, siempre me lleve bien con mis compañeros de trabajo,
mi trabajo quedaba muy cerca del centro por Lorenzo Boturini.
la parte mas difícil era por temporadas que llegaban los clientes y pedían estados – more... de cuenta de 1999 hasta la fecha y las querían para 2 días, lo que mas me gusto de mi trabajo que era muy tranquilo. – less
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Empresa:
arquivista (Current Employee), Riacho, MG – January 3, 2013
Pros: refeição na empresa
Organizar,registrar e aguardar os documentos com responsabilidade.
Trabalhar em equipe obtém um retorno muito bom,colegas de trabalho unidos,ambiente amigável,fácil convivío com os colegas.
Ficar bastante concentrado nas descrição dos documentos,guardar documentos requer muita atenção.
A união e o reconhecimento da liderança com os colaboradores faz – more... sentir satisfeito com o trabalho realizado. – less
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sociale
archiviste (Former Employee), CANLY ( oise) – September 7, 2012
Une entreprise ou l'on travail avec une bonne ambiance et sans stress.
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About Recall

It's not necessary to memorize your documents: this company can Recall them for you. Recall Corporation is one of the world's – Read more