The company had no safety vests for workers to wear and saw nothing wrong with this clear violation of labour law in an environment where forklifts and heavy equipment routinely operate. Management is inept and demanding, blaming workers for being unable to meet impossible quotas while offering meaningless or even detrimental advice to achieve these – more... quotas.
The average day at work involves being bothered constantly by management asking for "your numbers" (i.e.: how many files you have completed) and subsequently decrying your "slowness". This is the case regardless of how many files you actually do. Be ready for pointless delays caused by managerial grandstanding, long hours in an awkward location (a car is practically essential; only the 96A and the 118 go near the warehouse in Ottawa), deplorable attempts to speed workers up (such as posting "results" so as to create "competition"), and a culture of utter devaluation. Going home at night to start this again was a torture.
On top of the crushing demands, the workplace has no concept of life/work balance. You will experience neverending pressure to take on overtime to compensate for their inability to fulfill their contracts. The slightest delay in returning from lunch or break elicits the profoundest sort of whinging from team leaders regardless of when you actually start work. Taking time off was a nightmare. I got the sense that sales had signed several contracts that they simply could not actually fulfill because it satisfied some sales goal of some kind; the company in turn automatically blames the people working for it rather than attempting to honestly understand the disconnect between contract promises and their ability to actually fulfill that contract.
The work itself is almost criminally easy. There is no challenge, no interest, and no variation. Simply scan and index. A barrel of bees could do the job, and after a week or two you will be bored stiff of the work. It's monotonous and bland. To be fair, they do allow you to listen to music, but it is a small solace.
This company will chew you up and spit you out. It is an uncaring, seething pit of uselessness and decay from whence nothing good arrives. The pay was low for the suffering incumbent to the job. If your other option is starvation you could probably survive this toxic environment for a couple of months - otherwise, I suggest working elsewhere. – less
Information Center Specialist (Current Employee), Mississauga, ON – February 17, 2014
Pros: the only problem is that we have our washroom and lunch room on the secondfloor
Cons: i like my working hours and also do get overtime sometimes
Every day I enjoy working and as I am very enthusiastic person and try and achieve my target everyday.Being a friendly person I have no problem getting along with my co-workers and my management. I am a good team player
Temp (Former Employee), Edmonton, AB – August 31, 2013
Pros: everything about this job.
Working for Recall was one of the best jobs I've had. Typical day consisted of showing up to work, reporting to the team lead, conferring with team members, then hitting the day of work schedule. Usually picking orders until 7:30am then hitting the road to deliver or pick up orders.
Most enjoyable was the comradry I experienced there between the team – more... lead, and team members. Nothing was ever frustrating. – less
SSR Driver (Former Employee), Ville St-Laurent ,Quebec – November 21, 2012
Pros: pay benefits
Cons: climate of fear instead of trust
Since new operations chief took over some years back,there has been an environment of stress paranoia and vindictivness.a kind of petty dictatorship.Customers concerns were usualy ignored or treated after multiple calls to the point the company lost a major client ,it is a shame things could have went better for the company.
Information Specialist (Former Employee), Miami, FL – December 9, 2014
• Responsible for coding, billing, and medical records. • Working with Hospitals, medical institution and private institutions. • All administrative duties • Driving, picking up, and delivering medicals records upon request.
Data Entry Clerk (Current Employee), Kansas City, MO – November 16, 2014
Pros: the work was easy
Cons: liftting the boxes and the working hours
A typical day at work was data entering information in the system. What I learned was the dates o9f service. The management was easy going, resourceful, and helpful. My co-workers were easy to get along with. The hardest part of the job was lifting the boxes. The most enjoyable part was scanning the charts.
Temp Staff (Former Employee), Hertfordshire – October 9, 2014
Pros: sharing the workload
Cons: long hours
I had a great time working for Recall. I enjoyed working as part of a team to meet the deadlines given, but also working individually within my workspace to meet my own personal deadline. I learnt how to manage my workload and how to help others.
Information Management Expediter (Former Employee), New Brunswick, NJ – June 19, 2014
Pros: by myself
Cons: drive to many miles in one day
driving 296 miles in a day, different place I seen driving to many locations. my supervisor was great and very patient, my co workers were very helpful. the hardest part is all that driving for one driver.
Delievry Drivery / CSR (Current Employee), Mableton, GA – April 29, 2014
Pros: great work
Cons: no paid breaks
Pick up cartoons from various clients and also work in warehouse. Also nothing being from Atlanta, I learn the city being a delivery driver. My management time pretty good group of guys. CO-workers are pretty typical some work hard some don't. When my deliveries route is short and have to do a lot work in the warehouse. Most enjoyable part of the job – more... is getting out enjoying the weather when its nice outside. – less