Building Superintendent (Current Employee) – Toronto, ON – 26 July 2017
Productive and fun workplace.A typical day is going through work orders, reviewing them, calling contractors and scheduling repairs and inspections. Busy times are during the last and first weeks of the month. Tenants can sometimes be annoying but you should know how not to take them personally when they're furious. When you are working in this field, you get fulfilled and satisfied when you're able to help and solve the tenant's issues. However, it sometimes becomes frustrating when contractors are not able to do their jobs well. Sometimes, you are also thankful that some of the tenants are easy to talk to and are appreciative of what you do for them. Property management is a small industry and when management changes, there are always positives and negatives to them. People will always compare the past and the current managements and they will always find something good about the current one when you're providing good service and will always find something bad about the current one when there are so many problems existing. Experience in this field is always a plus for you go back to what you've experienced before in some scenarios when you're trying to come up with a decision in a particular situation.
Funny how they are always running ads and can not get anyone
Slave (Former Employee) – Edmonton – 2 December 2017
Work here if you want to get 17k a year what a joke. Slave drivers, work you to beyond normal, my manager was great person. Boss is a great couple. Thery want more than 60 hours with out over time and 3 days off every two weeks. Worked so hard fingers bled
Realstar is the best in the property management industry!
N/A (Current Employee) – Toronto, ON – 14 November 2017
I have been working for Realstar for 3 years and it has been a wonderful experience! The company was founded by two gentlemen in 1974 and they really make you feel like family. They really value loyalty and people who want to work hard to make the company successful. Management works hard at motivating and developing their employees. I really have nothing but positive things to say about Realstar.
Assistant Manager (Former Employee) – Saskatoon, SK – 18 June 2017
What kind of company sets rules saying no dogs allowed in building, then hires two teams with dogs. This company has nobody in upper management that has run a building. The people saying this company is a good one are suspect. The guy who says he can't use his carpenter skills has to be a fake, carpenters make four times the money while working one fourth the time. If you are not a drunk or a druggie, stay away, and if you have skills, there are companies that will pay you far more than this one. This job pays less than minimum wage.
Resident Manager (Former Employee) – Toronto, ON – 12 April 2017
A typical day as a Resident Manager, you clean non-stop all day, the ladies DO NOT work in the office, you learn to teach yourself. Management lol the P.M loves to gossip about everyone, lies about everyone, has no customer service at all very rude to the staff and the residents hardest part of the job dealing with two-faced people, The most enjoyable part of the job The residents!
Realstar Management is the greatest company to work for . The staff comes first and the training is fantastic. A typical day at work is to have the customer happy , the building cleaned, the units rent ready and especially my most enjoyable was to have no vacancies for 10 years and no unpaid for 10 years while we were working for them. I must say I am still working in this field and its thanks to Realstar Management and their great team. The was no hardest part of the job and if it arose all you need to do is call and ask and they will help you. The co-workers were outstanding. Great outstanding company. Ottawa Ontario
Superintendent (Former Employee) – Georgetown, ON – 3 August 2016
The buildings on park street are run by a couple with serious issues ..They are unfriendly to new staff and do not train properly. I've heard them yell at tenants and Lie about them.. They can not keep staff at these buildings due to the ignorance of this building manager .Your not supposed to drink on the job yet the man does and doesn't get up before noon leaving new staff to train themselves.. They do pay well however. Dealers needs to keep better tabs on abusive staff and maybe they could keep people there !!!!
Mailroom Facilities Coordinator (Former Employee) – Toronto, ON – 14 April 2016
I found the culture there, different than I was use to. - a lot of work to do so you'll be busy. - high expectations - minimum training - staff I found as far as making friends at work difficult, and I consider myself very easy to get along with.
Leasing Agent (Former Employee) – Ottawa, ON – 3 February 2015
A typical work day was busy with high traffic of prospects, residents and trade personnel coming through our doors. Everyday was a learning experience and a truly enjoyable experience.
The resident managers were approachable, enthusiastic, caring individuals who relished input on how to approve day to day operations. Then, that management team left and the assistant resident managers took over.
From there what was once a wonderful work environment turned on a dime. Working alongside people that were not team players who did not want input from their staff and proceeded to lie to the district manager was difficult to deal with.
Eventually the final straw was drawn when the RM of our building would not respect laws surrounding the rights of disabled personnel needing transportation accommodations. This was an illegal move. I was no longer respected and I felt my safety and well-being was threatened.
It was a relief to leave, but I will say I believe the RM couple who took over the seniority position ruined my career as a leasing agent.
multi-tasking, always meeting new people, demanding but enjoyable job
very little time off, no set holidays for staff, bad management
One of tbe best placees to work in the Property Management Buisness
Resident Property Manager (Former Employee) – Kingston, ON – 18 March 2014
Best managed property management company in Canada. live on site, great perks and benefits, they really care about their clients and staff. If you are not use to being on call 24/7 and don't like dealing with the public this is not the job for you. Long hours sometimes, and dealing with emergencies including intoxicated tenants, and sometimes residents with life threatening situations and maybe even deaths.
Good Salary, good benefits, great management and training. Lots of room for advancement
Assistant Residental Manager/Maintenance (Current Employee) – Calgary, AB – 26 June 2013
Excellent Company to work for realstar does a lot for their Employee's/residents a typical day is dealing with residents and tradesmen hardest part of the job is unable to use a lot of my skills I've learnt throughout my years of working the most enjoyable part of the day is when their is a smile on the Residents face cause their needs have been met
rent is includes with work package/medical/dental/clothing allowance
cant use my carpentry skills/tradesmen are called in to do big jobs
Assistant Manager (Current Employee) – Edmonton, Alberta – 8 May 2013
Each day is a new day with something new to learn. Mornings are filled with the cleaning of the buildings. I take pride in where I live so this to me is the most important part of my day.
The afternoon is filled with resident concerns, data entry, answering emails and the telephone. Resident concerns are addressed immediately if possible. If this is not possible, I follow up with any information the resident needs. Data entry consists of entering prospective resident information, banking and traffic reports all in Yardi.
I live where I work. The people are very nice. I have medical benefits.
Sometimes it is hard to get away from the property.
Assistant Property Manager (Current Employee) – Toronto, ON – 6 March 2013
A typical day at work start at cleaning the building and end up in some maintenance works like some electrical and plumbing works.I learned a lot in building maintenance in my one year stay in this company, The management is quite good, they gave us seminar and training with regards to the building operation and some safety measures. With regards to my co workers, we work with harmonious relationship in order to make our job well done. The hardest part of the job is when there is an emergency call but maybe it will not be called the hardest but challenging part of the job. The most enjoyable part of the job is when I do some maintenance work and complete it and the tenant is satisfied with my job.
The women and men start the day by cleaning the buildings,then the women are suppose to go into the office for training in the afternoon,and the men do maintenance around the building.The upper Management have a tendancy not to listen to thier assts. and will listen to the general Manager first.The hardest part of the job is cleaning of the suites for months end, The most enjoyable part was meeting new potential residents or interacting with the current residents.
do not exactly explain just what they expect from you