Sr Technical Systems Analyst (Current Employee) – Toronto, ON – 24 April 2017
Great place to work .I have 15+ years of experience in IT wherein 5 years working as a Senior Analyst in RBC last. During this period I have handled several turnkey projects, product enhancement & upgrades, improvisation programs, day to day operations etc. and in process interacted frequently with senior and middle management, project managers in addition to vendors and staff. This workplace culture has instilled multi-dimensional communication skills and an ability to recognize, act upon, and fulfill business needs in order to ensure continuity and foster positive relationship with internal & external customers in me.
Insurance Tracking Agent (Former Employee) – Burlington, ON – 11 February 2017
Love working for RBC, very employee positive and appreciative of all. Everyday was a good day and the managers are all very open to you and your needs. Very flexible with family and work life or personal life.
Customer Service Officer - Part time (Former Employee) – Penticton, BC – 10 February 2017
Felt that as a long time employee my loyalty and hard work was not appreciated. Younger less experienced employees were appreciated more and promoted more frequently. Only because they were more interested in sales than customer service.
Network Operations Analyst (Current Employee) – Toronto, ON – 9 February 2017
Very friendly and supportive of its employees. Management always seeks to improve everybody's work day experience. Learning is always promoted and courses / classes are made available to employees who are willing to learn.
Overnight Customer Service Representative (Former Employee) – Montréal, QC – 7 February 2017
It's really a great company the people are nice and the office is great. The managers are great people too. The company give personal time when needed and you're not always under pressure. If you have done other call center jobs and didn't mind that I would definitely recommend RBC as they are a step up from that.
RBC Customer Service Representative (Former Employee) – Drayton Valley, AB – 6 February 2017
I loved learning with RBC. It was a very high pace environment and you had to be very alert and efficient. My most satisfaction came from people leaving with a smile, as well as helping other work mates and making their job easier. Everyone worked at watching each others back. If one was about to make a mistake and someone else caught it, they were quick to help out. Low staff made it harder sometimes but we all worked and did the best we could. Management tried hard to work with my needs when i was hit with major depression. My biggest practice was diversity with people and i found my job very successful.
very respectful and supportive environment with room to grow
Sales & Service Representative (Former Employee) – Mississauga, ON – 30 January 2017
A typical would be to go on the phones and start taking calls. You learn how to properly handle customers and angry clients. It is very multicultural and friendly as well as very supportive. Every there wants to see you grow and will help you on your journey with RBC.
A great place to work with an exceptional workplace culture
Technical Writer co-op (Former Employee) – Toronto, ON – 29 January 2017
When I first started by co-op term at RBC, I did not expect the very open and friendly workplace environment I would become a part of. All of my co-workers and superiors were very friendly and easy to approach. I felt like i was a part of the team even though it was just a temporary Placement. RBC is a place of employment I would wholeheartedly recommend
ASSISTANT MANAGER (Former Employee) – Pickering, ON – 25 January 2017
I enjoyed my time with Royal Bank. I was willing to learn and the bank was willing to send me to internal training classes. It's important that an employer understands that not having some qualification is ok as long as you are willing and able to learn. Royal Bank and I had a win-win relationship. I was loyal to the bank and the bank in turn would transfer me to branches of my choice.
I loved the interaction with staff and clients. I believe I would still be at Royal Bank if I had not made a career change.
Building relationships and trust with clients by helping them with their every day banking needs. I've learned that you can never stop learning and growing in this field as the technology advances so quickly and the demands keep changing. Management is well structured but sometimes too much responsibility is given unto one person and I'm not sure thats the best way operate. The hardest part of the job was when I had to disappoint someone who wasn't eligible to receive a loan, or financially ready to apply for one. The most enjoyable part of the job was being able to have a positive impact in peoples lives because they had better financial advice and were better prepared to advance towards their financial goals.
Customer Service Representative (Former Employee) – Oshawa, ON – 23 January 2017
Cashing customers cheques, doing deposits, doing up money orders, helping customers, opening/closing bank accounts, doing cash withdraws, helping customers set up their debit cards , and other related duties as required