RBC Employee Reviews

Found 911 reviews matching the search
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Windows 7 Roll-Out
Technical Support (Account Team Lead) (Former Employee) –  Vancouver, BC28 December 2015
Description of Position –
- 2nd Tier Account Team Lead of Windows Migration
- Register Machine to the CCU (Central Configuration Unit) Machine Data inventory
- Install Red dawn application used to back-up/restored data
- Windows Migration using Bonas stick
- Call and Raised a ticketing system on command center reporting problem of windows migration and any application support by IBM


Onsite Migration Services is to have at least 95% of the workstations migrate successfully to Windows 7 by start of business July- October 2015. 500 end-User successfully Migrated into Windows 7 of all branch office and customer service in British Columbia a project by IBM Management.
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Good salary/benefits
Manager, Retail and E-commerce Rewards (contract) (Former Employee) –  Toronto, ON16 June 2016
Good work/life balance;
Good salary/benefits;
Good employee training programs;
Company is too big and sometime react to changes in a slow pace;
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productive and goal oriented - self motivating
Customer Service Representative (Former Employee) –  Kingston, ON5 May 2016
Very busy and productive which was satisfying to know goals were met individually and as a team.
Learned how to be very thorough, you could never write enough information.
Management was supportive and approachable.
Co workers were the best working family. Team players, coachers and patience to help when needed.
Hardest part of the job was to meet with management, due to very busy schedules, to assist you with added responsibilities.
The most enjoyable part of this job was the wins, the team work, the people and the customers.
Pros
Meeting and working with great people
Cons
Time management - hard to meet with upper management due to busy schedules
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good entry level sales position at the bank
BANKING ADVISOR (Former Employee) –  Edmonton, AB11 November 2016
Overall a good place to work, flexible hours, good benefit package, not having to work national holidays nor Sundays. Time management skills are a must, as is being organized and preparing the day ahead at the beginning of the day.
Pros
one hour lunch break every day
Cons
Minimum sales expectations increased every year
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Culture of High Accountability
Branch Manager Keil Dr (Current Employee) –  Chatham-Kent, ON2 May 2016
Demanding yet rewarding career opportunities. Provides the ability to impact and influence people and their own personal development. Community involvement is highly encouraged and supported. Diverse culture and always looking for new thoughts, ideas and experiences.
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Pay is great, benefits are great, hiring practices... not so much
Senior Manager (Former Employee) –  Toronto, ON23 February 2016
Having worked at a number of places in my professional career has shown me that generally a few great people carry the burden, while a much larger group show up each day with the intent to do the minimum amount possible. In no place is this more true than RBC. They have a solid corporate culture, some excellent brilliant people and leadership, and unfortunately a massive headcount of deadwood besides.

They could easily run RBC with ~35,000 good employees, however, they have almost 90,000 and a 'no fire' disposition. So while they are a great company to work for, with lots of stability and great compensation, if you happen to be one of the 'good' ones -- you will do so while being constantly reminded that you could do 1/10 of the work you are doing and yet receive the same rewards.

Overall, it is a great place to work, but like any large organization, politics is 80% of the job and there is a lot of weak links in the chain to contend with.
Pros
Good bonus structure, excellent stability, excellent opportunity for advancement both within Canada and abroad, workload can be as light as you want to make it be
Cons
HIGHLY politicized environment, poor continuity of compensation across business units, a staggering number of staff who consider a 4 hour lunch break at the bar a normal work day
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Good Organization to work for, no sense of individuality
Banking Advisor (Former Employee) –  Mississauga, ON4 July 2016
Management very inflexible and too much into office politics rather than employee development. Great training program.
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I love it
Technical Systems Analyst (Former Employee) –  Toronto, ON10 August 2016
I've had great experience working at RBC. you get what you expect from working at the bank as IT. Slowly adapting new technology but it takes a long time to implement actual process. People are great, I love the culture there, especially as a member of LGBTQ, I had no problem. I got lots of support there, and I miss working at RBC.
Pros
LGBTQ friendly
Cons
need permission or ticket to implement something simple and it takes FOREVER)
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Referrals are preferred
Business Analyst (Former Employee) –  Toronto, ON12 October 2016
IF you seek to get into RBC at a higher level in the hierarchy then make sure you are backed by a solid referral or else your chances are limited. Best of luck!
Pros
Competetion
Cons
Management
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Client servicing
CLIENT SERVICE SKILLS and SALES ACHIEVEMENTS (Former Employee) –  Mississauga, ON17 September 2016
I had an internship for few months.I learned all the financial transactions as a bank teller .My supervisor and manager was so supportive in teaching me how the bank machine works and their system of working in a bank .The management was great!!And I loved working in a bank as a client service representative.
Pros
GREAT ADMINISTRATION
Cons
NOTHING MUCH
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Fast paced work environment with great atmosphere
Business Deposits Processor (Former Employee) –  20 King st. W13 May 2016
A typical day at work included processing business deposits from various companies and inputting the amounts into RBCs' High Speed Currency Processing System. The deposits would then be credited to the clients account. I learned that processing deposits is a very complex system which involves many departments and various duties which take place in order to update business accounts. Management was respectful of their employees and conducted themselves in a professional manner consistently. Co-workers were always friendly and willing to help out whenever necessary. The most difficult part of the job was processing on a night shift as your body has to adjust to the fast paced work at night. The most enjoyable part of the job was getting to know everyone and feeling like you're helping other businesses while still doing honest work.
Pros
Great people and environment
Cons
Night shift
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Banking Advisor
Banking Advisor (Current Employee) –  Toronto, ON17 November 2016
Great organisation to be part. Work environment very professional and friendly. Great benefits. typical day - assist clients with day to day transactions, Advise clients with objective of help them attain financial goal
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It was a great place to work...
Mortgage Closing Officer (Former Employee) –  Mississauga, ON19 September 2016
Now it's all about blood from a stone. Environment became toxic over the past 2 years. Layoffs left right and centre when they really do need the people. Now pressuring those left behind to work overtime and no appreciation.
Pros
work life balance
Cons
Stressful/hostile environment
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good place
Claims First Response Coordinator (Current Employee) –  Meadowvale Village, ON4 August 2016
This is a great place for a lot of people, there are good people who work here. Moving on, there is not a lot of opportunity for growth in my department and I am looking elsewhere.
Pros
benefits, overtime opportunities, coaching and development
Cons
shift roation, nit picking, call center
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progressive company
Technical Systems Analyst (Current Employee) –  Toronto, ON21 March 2016
the work environment is nice and very competitive. Management helps employees to excel, but there is not a push for actual advancement.
Pros
pay
Cons
advancement
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Excellent Organization
Manager of Client Care (Current Employee) –  Quesnel, BC5 November 2016
RBC is a great organization that offers plenty of opportunities for growth and advancement for its staff. It is a joy to go to work every day and I enjoy all the wonderfull people that I meet.
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great work enviroment
Late Low Risk Collection Agent (Former Employee) –  Mississauga, ON16 September 2016
a typical day at work was handle inbound and outbound calls, there is always something new to learn, management was very helpful co-worker are very nice the most enjoyable part of the job was hitting targets
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Great Environment to work, with competitive salary/bonus
Technical Systems Analyst (Current Employee) –  Toronto, ON23 April 2016
- Good culture, co-workers are very friendly and always willing to help out
- A number of collaborative events, and social events
-
Pros
good salary
Cons
legacy technology
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fun work environment and very helpfull team leaders
Collections Agent (Former Employee) –  Mississauga, ON17 August 2016
- The environment everyday was very fun and comfortable, being punctual was most important for every employee.

- Learned more about what customer service is and applied it everyday at work, full training given by RBC on how to analyze all client information within database to provide best solutions to help ease their debt.

- Team leaders helped with any situations that were hard to solve, they did team meetings to discuss goals and any further improvements needed to apply to help clients ease their debt.

- At RBC there were teams for each team leader, members of each team were very helpful and respectful.

- The hardest part working at RBC was communicating with the clients over the phone because not every client was the same.

- The most enjoyable part was working in a team oriented environment where everyone helped each other, everyone was very respectful of each other.
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Fun Company with alot of work to keep you busy through the day.
Business Associate (Former Employee) –  Toronto, ON5 October 2016
the works day was ideal 8-4 or 9-5 job was enjoyable as there were different scenarios and accounts to work on daily. management is amazing and very helpful with employees.
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Overall rating

4.1
Based on 1,255 reviews
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Ratings by category

Work/Life Balance
4.0
Salary/Benefits
3.9
Job Security/Advancement
3.7
Management
3.7
Culture
3.9