Role of Manager Client Care
Manager Client Care (Former Employee) – Etobicoke, ON – 5 July 2016
Customer Service Relations Staff Training & Development
Banking products & Services
Revenue Growth Generation
Manage sales of bank products, new business, operations, customer service, and Client Advisors activities at retail banking center and work with regulatory compliance, internal policies and procedures.
observational coaching of 12 Client Advisors oversee weekly and monthly sales to determine if goals met.
Ensuring a smooth running of bank transactions, responding to financial and banking queries.
Handling client queries face to face, over the phone or via correspondence.