Client Advisor (Former Employee) – Vancouver, BC – July 18, 2016
I found management unhelpful and could not seem to prioritize either our goals and/or purpose. Sales driven without equitable distribution of acknowledgement dispersed to all staff. Incredible pressure to achieve sales targets with "chats" if the sales were not achieved, even those employees that have been with RBC for going on 30 years were feeling threatened. Work/Life balance valuation is poor at best. Constant split days off and changes to job arrangements without any recourse for the employee. My schedule changed 3 times adding more hours and days with another change coming again in June which lead me to leave.
Year end bonus
Work arrangements changing constantly and sales pressure is intense
Représentante des services financiers (Former Employee) – Montréal, QC – July 8, 2016
Very nice clients, very nice colleagues, difficulties with management. Branch environment is not the best of the company since it is very retail oriented- similar to a retail shop- accent is on Sales and work is late hours on end of week and Saturdays. The work is replaced by new technologies and is very repetitve otherwise. Advancement is extremely slowly at best of cases. Many people leaving or changing and never replaced which creates strains for the remaining. Could be extremely stressful because of ever growing sales targets. The company was really the best I have ever worked for only 8 years ago...since the retail concept was implemented, hard to believe it became such an impossible and neurotic environment !
Customer Service Representative (Former Employee) – Kingston, ON – May 5, 2016
Very busy and productive which was satisfying to know goals were met individually and as a team. Learned how to be very thorough, you could never write enough information. Management was supportive and approachable. Co workers were the best working family. Team players, coachers and patience to help when needed. Hardest part of the job was to meet with management, due to very busy schedules, to assist you with added responsibilities. The most enjoyable part of this job was the wins, the team work, the people and the customers.
Meeting and working with great people
Time management - hard to meet with upper management due to busy schedules
technology delivery (Current Employee) – Toronto, ON – June 4, 2016
The company is a great to work for and colleagues are fairly decent. Pay is relatively good, benefits are average. Management - highs and lows, depends on the team you are in. There are areas in the bank where management is great.
There are areas in the bank where the staff are often made the scapegoat because the middle management make mistakes or do not take accountability for delivery that they are responsible for. Where management is comprised of people who where from the capital market side of the business, you need to be very careful. Always need to be vigilant and need to protect yourself. Mean, cheating, bullies and backstabbing is found very often.
co-workers, some very good management, challenging work
Top heavy, too many layers, low moral is some areas
the branch i work with, the manager there was very very bad, you have do every little thing, even it is not related to your role, he is still asking you to do it everyday. And he is kind of force me to stay the branch where i worked, not allow me to transfer to other locations. Also, when i registered a course which rbc will pay for it, it took him 3 month to get this approved and it happened twice in last two yrs. He basically does not want to give you any raise, always saying that you do not have enough experience for this you do not have any experience for that. His management skills are horrible.
other people sees that you have a good job but you basically do not
long hours, salary based, you will have to work at least 5 hours extra every week at least
Technical Systems Analyst (Current Employee) – Toronto, ON – July 4, 2016
There are both positive and negative things. Late hours are typical. The management, however, stimulates innovations and arranges periodically technological competitions on hottest topics. The working conditions vary heavily from department to department.
Administrator (Former Employee) – Toronto, ON – May 9, 2016
Salaries are competitive. Management is very poor. The salaries of workers were openly discussed among employees, and the atmosphere was always very tens. People were afraid to call in genuinely ill, spreading illness to everyone on the team, eventually causing a domino effect. Everyone was always scared for their job security, and morale was very low.
Insurance Adviser Intern (Former Employee) – Pickering, ON – May 4, 2016
There are peaks and lows when, depending in which department you are working, that one could be extremely busy, or not so busy. There are daily reviews of the previous day successes, pitfalls, challenges and lessons to learn. Targets are set based on the reviews of previous days.
Project / Team Lead - RBIS (Current Employee) – Toronto, ON – March 29, 2016
The project was a very challenging project. Initially getting in to the swing of the project was a challenge with such a complex project. The job was made easy with RBC coworkers who gave excellent knowledge transfer and a good understanding of the application. Got good support from the RBC (RBIS) Team
Caribbean Markets Project Manager, Credit Cards (Current Employee) – Toronto, ON – January 18, 2016
I have enjoyed working at RBC as its a very professional and customer oriented organization. The organization ensures that their employees can actively engage in different activities and is always open to discussions in a very professional way.
I have found this the best bank in Canada to work and where have found the most professional people to work with.
The work, the people, the office, the environment is great
Operations System Analyst (Former Employee) – Toronto, ON – January 28, 2016
I was only there for four months as a summer student, but it was amazing! The culture was great and everyone was so friendly and willing to help. The company set up lots of opportunities to meet people and connect with other people in the company as well as people higher in management positions. Would love to go back to RBC!
Application Developer (Current Employee) – Toronto, ON – March 7, 2016
Although RBC is a bank they are catching up with the startup culture and it's a great place to be. However, there are still people who are reluctant to change, especially middle managers and the environment/culture is very different across teams.
call center customer service representative (Former Employee) – Montréal, QC – December 21, 2015
From all my jobs in Canada and I have had quiet a few this is the one I hated the most. Everything is too strict, you cant even go to a washroom with out getting s*** from management. "You have your breaks for that" they will tell you. This place just sucks!
Salary of 15$ an hour
Strict management, a lot of pressure, very negative environement, everybody is sad