Client Support Officer (Former Employee) – Toronto, ON – 23 May 2017
Working as a Customer Service Representative was fast paced, with plenty of face-to-face interaction with bank customers. I was expected to process financial transactions quickly and accurately while maintaining their professional demeanor at all times.An average day for a bank teller begins with opening the bank, counting the cash drawer and reviewing reports of transactions. The rest of the day involves greeting customers professionally and handling a wide variety of financial transactions efficiently and by bank rules and regulations. The day ends with a final count of the cash drawer, final reporting requirements and approval from the bank teller supervisor.
Account Services Agent (Former Employee) – Toronto, ON – 21 May 2017
There were a number of things I liked best about that job. I enjoyed the level of open and direct communication. This moved things along quickly and few things were left unsaid. Another thing I liked was your ability to learn new things and take on more responsibility. Everyone was in a constant state of growth.
Senior Audit Manager (Current Employee) – Toronto, ON – 18 May 2017
A highly stressful environment, work life balance is very rarely implemented although touted about. Salary compensation is below average. A lot of internal politics to navigate, career planning and advancement is minimal.
Expert Client Service Representative (Former Employee) – Winnipeg, MB – 17 May 2017
customer service with sales focus helping seniors training new girlskeeping up to date on new products chance to go to differnt branchs andloans or investments a large variety of hours for parttime. many carreers for traing to advance to managers or very diversified place to work rewards for high performance and good benefits for everyone
CSR (Former Employee) – Lethbridge, AB – 16 May 2017
RBC requires you to achieve unbelievable sales goals, that only get steeper each year. It fosters a dishonest environment in which people feel pressured to meet these goals, or their managers and everyone else wont get their bonuses before Christmas
Investment representative (Former Employee) – Montreal – 12 May 2017
RBC has treated me well and I have no complaints but I had other intentions in terms of career path for the long run. For a first I wanted to try starting my own company which I did right after being with RBC for exactly 5 years. I appreciate the experience that RBC has given me the opportunity to learn and my departure is entirely my own choice.
Best employer to me so far.
(signed documents for my position at the bank) Cannot own company.
Greta place to work, learn and advance. Typical day starts at 7:30 ends at 5 or 6. I like to come in a hour early to plan for the day so I am best prepared for client interactions. Best part of job is educating people on products and options that are available to them financially.
Client Advisor, Business Services (Former Employee) – High Prairie, AB – 9 May 2017
Worked in the midst of a lot of changes. It was very hard to start work in a place that was going through so many changes with management and staff. Staff didn't last very long and didn't have a lot of staff to begin with and still don't.
Program Manager Production Resiliency (Former Employee) – Toronto, ON – 5 May 2017
Offshoring and non technical management in IT is leading this once great company to near disaster in my opinion. As the leading bank in the country should show leadership in job creation and maintain a healthy job environment. Greed is killing IT.
Night Deposit Clerk (Former Employee) – Nassau, ON – 4 May 2017
in charge of entering deposits for clients accounts. Learned a little about business and how to be more responsible with my money. The culture in the workplace was simply production. This job required you to stay focus at all time to ensure to mistakes or misplacement of funds.
Experience will differ based on the manager you work with. My initial manger was knowledgeable and supportive and wasn't always about number. The work environment creates competition amongst peers which can be good and bad. Succession planning is evident but will be more favourable to individuals who are more influential and recognized by their managers.
Good bonuses based on performance.
Aiming for bonus can be harmful to the clients who depend on you for advice.