IT Financial Analyst (Former Employee) – Toronto, ON – 24 March 2017
Great place to work for overall. Your day to day really varies depending on the group you work for. I have friends in other groups that had completely different experiences from mine. Lots of growth/advancement opportunities if you apply yourself. In some ways it's like working for any other bank, so not the kind of freedom you would get in say a tech company.
Bonus, community outreach, vacation (up to 4 weeks for intermediate levels)
Client Advisor (Former Employee) – North York, ON – 22 March 2017
The management is very robotic and by the book. Not too much constant supervision which is nice, but the trickle down effect of new policies and implementations are really bad. Good benefits and pay. Hardest part is dealing with management and how you manage your relationship with your co-workers.
Unless you are close friends with management you will rarely be promoted or be up for advancement/ career movement. The hours range from 7am to 12 am and change week to week with no warning. Other than the insurance benefits and pay it's one of the worst work environments, a call center with lack of staff, and angry customers because of the over 45 mins wait time.
no advancement or opportunity, lack of staff, bad scheduling
Learned to multi task, take responsibility of work done, communicate with lawyers and bank managers, work under pressure, etc
Accounts Services Agent (Former Employee) – Toronto, ON – 21 March 2017
Great opportunity to learn various skills like analyze and communicate and obtain information and documents from lawyers, closing officers and lenders to close mortgages. Also, managed time efficiently and accomplished tasks in a deadline driven environment, worked as a team and as an individual, trained new staff through job shadowing and prepared job aids.
great team work, excellent management, lot to learn
Digital Advisor (Current Employee) – Mississauga, ON – 21 March 2017
Workplace has evolved as clients needs have changed and we are at the top when troubleshooting and running escalations to provide ultimate solutions to the client. Its ongoing learning has technology is changing and team members are like a huge family, the hardest part of the job is matrices that representatives are judged on.
Teller/Customer Service Representative (Former Employee) – Toronto, ON – 17 March 2017
Everybody thinks working for a bank is a great place to work! THINK AGAIN! It is a toxic environment. Working here suck the life right out of you... Management points out everything you are doing wrong, never give you encouragement expect way to much out of people and in order to meet your sales goals you will have to put people into account packages they do not need and may not be able to afford.
Senior Manager (Former Employee) – Toronto – 16 March 2017
Lot of politics and it generates unnecessary stress to talented workforce. Good talent lrave and organization don't care. Organization take advantage of good brand and hires folks at a low salary. Increments are not comparable to industry standards. Titles are overrated.
Banking Advisor (Current Employee) – Bowmanville, ON – 15 March 2017
Over the past year I have discovered how diverse RBC is and how many position offerings there are across Canada. I have been given a lot of opportunity for responsibility and also for my personal development to be a financial planner,
Banking Advisor (Current Employee) – Toronto, ON – 12 March 2017
The company has taught me how to very technical and translate that into words that anyone would understand. They have also taught me to go above and beyond in genuinely helping the client's needs in IT.
Specialized Service Officer (Former Employee) – Toronto, ON – 7 March 2017
The company was a fabulous place to expose yourself to different functions pertaining to the industry. The people themselves were very much enjoyable to work with and driven to succeed not only for themselves but with other associates through their teamwork bringing forth a win win for all involved. The management basis was one of a figurehead and were always available if needed. The company was very much into diversity which in today's market is necessary for uniting people of all cultures to work in any business. A typical day could be challenging and would require the completing the many tasks or assignments given some of which could be complex but the end results would be rewarding.
Cards Advisor (Former Employee) – Mississauga, ON – 7 March 2017
Great work environment however compensation for role was not equal as well as it was very difficult to advance your career. Very Sales oriented. I felt that it was very difficult to move up within RBC, most jobs entailed some sort of selling which is not something for me
Client Effectiveness Coach (Former Employee) – Toronto Canada – 23 February 2017
RBC; Royal Bank of Canada being the largest Canadian bank continues to maintain its reputation. It is rated for best customer service and satisfaction. A typical day at work would include going over the coaching log for each intern and then participating in call listening. The workplace culture mainly consists of all ethnic groups with much diversity. The hardest part of the job in my opinion is to sit beside each individual and do call listening. The most enjoyable part of the job includes earning reward points based on best performance. These points then can be redeemed toward various products.