Pros: lunches, good co-workers, a hotel is open 24 hours so i was able to get a lot of hours.
Cons: schedules were not organized, a lot of confusion with other departments communicating with front desk
At the Radisson Hotel the workload was a lot, but that was someting that I enjoyed. I learned alot about customer service being the middle man between all the departments. If a guest had a complaint about the heat or air conditioning they would tell the front desk and i would have to relay on to engineering or to whatever department the complaint was – more... about. Sometimes the customers did not enjoy what you have to tell them concerning the room or the price, they would get agitated but i always had a calm head about me when dealing with them. I enjoyed learning about the hotel business and all the little details that are involved. i never mind doing over time, staying late, or coming in early, but at The Radisson I felt that they took advantage and did not want to work with me when i did need a day off. I loved the people I worked with and the mangers were professional and attentive. The belief that there is always something that can be done or something that can be learned is what I pride myself in. – less