Stressful when clearly shouldn't be
Server and Bartender (Former Employee) – Red deer, albera – 5 October 2016
I enjoyed the job and had great customers/ guests. Working there was sometimes stressful when it really shouldn't be. When I started I had 3 interviews which is the most I've ever had even in way better jobs, so I was expecting great things. However it seemed to be a little bit divided with new changes for improvement, which is great but it was very disorganized. Enforcing new rules on new staff by security, almost like being bullied ( which should be addressed by management) and letting old staff get away with anything. While I started 2 longer term staff quit with no notice and the rest of staff seemed close to having enough or looking for new work. Servers in restaurant and lounge had to use own floats, which was never mentioned about the job in 3 interviews. Although kitchen staff were nice, what was ordered by guests did not always come out in the meal, added or missing ingredients which sacrificed your tips. Yet you still had to tip out to kitchen. Poor communication with higher up staff assuming new staff know everything, events, wedding tastings, ect. Again making a easy job hard and stressful. Eventually this could be a great place to work but they need to figure it out and get everyone on board.
Most staff were enjoyable to work with and help out in anyway, customers and guests were very nice even when they could see the struggle
Older security staff trying to be your manager which is nothing to do with their job, poor comunication, unorganized managment