Are you a Windows Systems/Network Engineer.. Do you have experience working in front of clients, troubleshooting, identifying issues, resolving problems, handling service requests and last minute changes ensuring ultimate client satisfaction? If yes then continue on. . .. . ..
Our ideal candidate is an energetic individual who prides themselves on resolving challenges and technical business issues that arise. You will support clients in various means over the phone, remotely and onsite while working with desktop, server, systems and network technologies.
Exceptional client service, supporting clients and sharing knowledge and providing assistance to them includes engaging external vendors.
Troubleshoot and support MS Windows, SBS, 2003 -- 2012 servers, also troubleshoot and support Antivirus and Backup, Terminal Server.
Time logs and going to client's office to diagnose problems
Troubleshoot and improve infrastructure issues/processes such as network connectivity, printing, Internet etc.
Level 3 Systems/Network Engineer candidate
Server Deployment, Exchange, Exchange Server - Must be able to install and deploy
3+ years of IT experience, strong MS experience
Experience configuring and troubleshooting a variety of Anti-viruses
Strong English -- 100% Communication Skills
MAC OX experience
MS Office -- 2003 -- 2010, MS Server, MS SBS 2003-SBS 2011
Scripting, Policy, Terminal server experience
BES, Exchange, SBS, SQL
Virtualization: Hyper V, ESXi - MUST
Voip experience is an asset.
Vehicle is required