Questrade Employee Reviews

Showing all 13 reviews
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No acknowledgement, Management lacking direction
Prefer not to say (Current Employee) –  Toronto, ON30 September 2016
Questrade cares mainly about its image and how its perceived by external stakeholders.

Management is lacking direction and have to outsource help to figure out the business' mission and vision.

Treat employees like a cost to the organization, do not invest in employees whatsoever and forget about acknowledgement. The most you're going to get is 'thank you'- they wont acknowledge where it matters. Tend to spend money and resources on initiatives that don't matter.

Managers and Senior management are busy promoting themselves while the staff level doing the grunt work are least recognized. Pay across the entire organization is SO below industry average.

Huge turnover issue at Questrade and more great people are either being let go because of incompetent management decisions being backed up by HR or because they are not being recognized for their worth.

May be a good place to start a career, but unless you're not a manager favourite- you're going nowhere.
Pros
flexible hours
Cons
over worked, doing 3 peoples job, no time for breaks or to go to the bathroom
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Fun place and people to work with
Business Conduct Compliance Analyst (Current Employee) –  Toronto, ON26 September 2016
As I mentioned before, Questrade is definitely a great place to work. Plus, the people who you work with are very friendly and helpful. Managers are focusing on people management skills a lot. Employees' voice can be heard and recognized.
Pros
Lovely culture
Cons
Need more opportunities to grow with the Company
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Good working environment
Client Service Specialist (Current Employee) –  Toronto, ON23 August 2016
Good working environment and friendly co-workers. Reliable supervisors. Company is very young and flexible and you could get yourself improved a lot and quickly. Definitely a good choice to work.
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no clear direction where it is going
Manager (Current Employee) –  Toronto, ON13 April 2016
Mgmt needs to get their act together to determine companies strategy and goals. It is in a state of limbo and trying to do things that are unnecessary and ignoring things that require urgent attention. Hiring people when they do not know what to do with them, very irresponsible, and incompetent behaviour.
Pros
hard working staff
Cons
insecure and incompetent management
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Productive and fun place to work
File Clerk (Former Employee) –  Toronto, ON20 March 2016
- the project I was helping with had typical days when the work involved was menial and boring and repetitive
- dealt with other employees
- I learned how to scan a variety of documents
- my co-worker was inconsiderate of the work I was doing
Pros
They had excellent online communication between employees
Cons
Menial work with very little amount of understanding from other employees
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good place
CSS (Current Employee) –  Toronto, ON13 March 2016
Good place to work friendly people a lot of fun activities HR is great. Growing, a lot of opportunity for growth as opposed to other places ive been to. Not surprising to see someone get promoted within their probation.
Pros
Great place to work
Cons
Not great food choice in the area, pay
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low salary, crowded workspace, average employees
Senior C++ Engineer (Former Employee) –  North York, ON12 November 2015
Pros:
Close to subway station

Cons:
Employees average in their technical expertise, especially leads and directors.
Crowded work space, like a beehive.
Generally low salary, so if you are paid more than average your job is at risk.
Pros
Close to subway station
Cons
crowded, average place to work.
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Friendly environment
New Account Specialist (Former Employee) –  Toronto,on13 April 2015
Managers and supervisors are nice and kind to a beginner; Free pizza and ice sometime; Convenient location near subway and bus station; Great Hr
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Fun worklace
client service specialist (Current Employee) –  toronto, ontario12 October 2014
A nice place to work, workers are really friendly and helpful
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Nice place to work, very low pay
Back office (Former Employee) –  Toronto, ON11 October 2013
Lovely people, great environment.
Management were great and coworkers very friendly.
Job itself was a bit repetitive so I didn't get the opportunity to learn much, pay wasn't so great, but it helped my get by.
Pros
very nice staff everyone easy going & nice office space
Cons
competitive in terms of job advancement
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Great place to learn and talk about trading
Client Support Specialist (Former Employee) –  North York, ON9 October 2012
It fun working at questrade, if you want to learn about trading, you will learn alot, just talk to the right people.
Pros
pizza, hot chicks in back office.
Cons
to many men in managment, not enough hot chicks
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Workplace is young, however inexperience shows in the way business is carried out
Back Office Administrator (Former Employee) –  Toronto, ON28 July 2012
A typical day at work had a monotonous routine tasks. I upgraded my skills with licensed courses.
The management lacks experience and consistency.
Young team of co-workers.
The hardest part of the job was to keep motivated.
The young vibe made it fun at times.
Pros
given a free hand to try new techniques to improve effiency
Cons
lack of work space and management lacks experience
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Overall rating

3.3
Based on 13 reviews
5 stars
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1 star

Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.2
Job Security/Advancement
3.4
Management
3.2
Culture
3.6

Questrade Reviews by Location