Bilingual Customer Service Representative (French / English)
Quantum Management Services 33 reviews - Mississauga, ON

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Must be flex. to work a shift between 8am and 8pm Monday to Friday - may have to work some holidays but no weekends

Duties of this job include:

  • Provide some technical information in response to inquiries about products and services
  • Take accurate customer orders and prepare quotations
  • Handle and resolve complaints and returns
  • Expedite and communicate expected delivery times to customers
  • Offer solutions to individual customer needs
  • Support outside sales staff
  • Interact with customers to ensure high levels of customer satisfaction
  • Other duties and tasks as assigned


  • Post secondary courses in business or technical subjects or related work experience is strongly preferred
  • Experience in pneumatic automation, electrical or electronic, is an asset
  • Contact Center or Customer Service experience is an asset
  • Proficiency with MS-Office and hands on SAP experience is an asset
  • Fluent English/French verbal and written communication skills required

About this company
33 reviews
One of the most trusted names in recruitment, Quantum has been connecting organizations of all sizes with the talent they need to reach...