Front Desk Clerk / Housekeeping (Former Employee) – Hinton, AB – 20 April 2017
Typical day, answering phones, checking in/out guests, speaking with co-workers.. Learned a lot about other people and the places they came from, also a lot about the hotel business, computer systems, etc Management was great, easy to talk to. There can't be a hard part about your job when you loved what you were doing :) The part of my job that I enjoyed the most was the people, you meet so many different types, and some you see often and others you never see again. Was a really enjoyable workplace, I would definitely work there again if I got the chance!
GENERAL MANAGER (Current Employee) – Mississauga, ON – 2 February 2016
Everyday is a different day in hospitality even though tasks are same the challenges are always different. Most days are eventful and I feel like a counsellor, psychologist, parent, doctor, Leader and referee on most days with my team. I have learnt alot here and have the ability to lead my own team taking initiative for staff development, policies, procedures etc.
The negatives of hospitality is that our industry is highly competitive and the guest are very negative in nature. I always say that this is a tireless, thankless job but I enjoy leading my team , pushing for success. Development of staff gives me personal satisfaction that salary cannot compensate.
Housekeeping (Former Employee) – Woodstock, ON – 19 January 2016
While working at the quality inn in Woodstock I found that the housekeeping team was a very friendly and wonderful group of people to work with. I didn't mind coming into work everyday when I was always greeted by their friendly faces. We were a good team and often worked well together, helping one another out if someone fell behind with their work load.
Teamwork was often really important with our job, because some guests would leave their rooms in such a mess that it would take longer to clean then other rooms. That was when I knew I could count on someone in our housekeeping team to come by and help me catch up in my work if she flew through hers.
Things I learned on the job was how to work as a cooperative team, and how to effectively clean a room to meet the standards of the hotel. From my experience I also learned that positive people can help make a positive environment, so I never dreaded coming into work.
The only thing I ever disliked working there was that in the winter there was a huge drop in guests staying in the hotel, so that my working hours would drop and there was even days I would be cancelled.
Room Attendant and Maintenance (Former Employee) – Hinton, AB – 8 December 2015
The head housekeeper is not a great person, more you try working with her the more she consists on making your day a reck, but with maintenance i learned was very enjoyable , as for three co workers are fun and past paced, others make you do all the work.
Three co workers. Reasonable breaks
Lazy slow Co workers, power hungry head housekeeper
Cleaner (Former Employee) – Peterborough, ON – 17 November 2015
It was a very hard job, lots of walking and bending. i was taught how to train new employees and learned alot about the company. The people i worked with were nice . the hardest part of the job was trying to get rooms ready when we were booked and they were waiting for their rooms, but when we all came together we worked as a team.
Laundry/ Houseperson (Former Employee) – Mississauga, ON – 23 August 2015
my co-worker where the best thing there the management didn't really care about the employee nor felt like we had the strength to move up in position I felt as If I was at a dead end as I was never given opportunity to move up.
it was a difficult place to work when the owners and manager have poor speaking english skills
housekeeper (Former Employee) – Quesnel, BC – 6 August 2015
i cleaned rooms, vacummed, clean bathrooms, dusting cleaned fridges,and made beds. management very difficult to work for her english is very bad. coworkers were get to work with.the hardest part of the job was cleaning the spa. interacting with the guest nd working alone
Housekeeper / Team Leader (Former Employee) – Victoriaville, QC – 19 July 2015
J'ai aimé la travaille dans cette entreprise au début. je suis vite monté de grade, je suis passé de femme de chambre à formatrice. cette hôtel n'avait pas encore 1 an lorsque je suis arrivée dans cette entreprise. La structure changeait régulièrement. et nous avions plus de tâche à faire et des tâches pesantes. Il y a eu à un moment où je suis devenue aussi chef d'équipe, je supervisais l'étage et menais le travaille à bon train. Le plus drôle dans tout cas, c'est que je n'étais pas payé plus pour le faire. tout à chamboulé un moment donné car tous pouvaient être formateurs ou chefs d'équipes. cela devenait de moins en moins payant car si nous prenions trop de temps pour faire les chambres nous étions payé au salaire minimum au lieu d'être payé à la chambre. et comme ce n'est pas facile d'être chef d'équipe nous devions aller aider les autres étages à finir.
Guest Service Agent & Night Audit (Current Employee) – Enfield, NS – 19 May 2015
If you want a flexible schedule, this is not the place for you, days off are hard to come by. Requested days rarely happen and you'll almost never get a full weekend off. When you do get days off you will be called in, if you pick up the phone and say no, they will write you up for refusing work.
working at the quality inn was the worst job ever. the management team sucks, they are passive agressive, disrespectful and totally spaced out. the hotel is in shambles and youre never good enough for them, despite only paying minimum wage. the turnover is very high, due to managements lack of organization and efficiency and favoritism. the executive housekeeper has moved from many hotels and it makes you wonder why she cant stay at one.
its a job
scummy, dirty, no set hours, passive agressive, unorganized
co-worker (Former Employee) – Quebec – 15 April 2015
I think Quality hotel have amazing opportunities for all people different ways to teach and give you ways to be able to work hours you need to set up time with family and work and keep you in track for a new opportunities to work with hotel and grow up inside the company.
Stage/Front desk Receptionist (Current Employee) – Montreal Quebec – 15 April 2015
My Ideal work place would be engaging and interactive.The team dynamic, would create an environment that is supportive and progressive. Ultimately,working with a team that has the critical problem solving skills and desire to resolve issues and the vision to make it happen it as a team.