A good job, but not a career.
Front Desk Clerk (Current Employee) – 650 king street east, Gananoque, ON – September 5, 2014
A typical day at work would consist of me arriving at work and setting up for the day.
Punch in the time clock and set out to work.
First task of the shift is to count the til, and record my amounts of cash.
Second task assign all guests and to print all guest arrival registration cards.
With the cards, I also encode all the room keys with corresponding guests.
When that is finished I take all phone calls, walk in inquiries and wait until guests start to arrive.
My duties and responsibilities are that of checking guests in and making them as comfortable as possible at the hotel.
This is a major leadership role because of the responsibility. Often times the manger is not present and I am left in charge. Making guests happy can be very simple or very demanding and challenging, and I've learned that some people can not be made happy.
The most enjoyable part of my job is the people that come in. I often work alone, so I cannot claim my co-workers, but the guests that come in are always a job to talk to, and get to know. I enjoy telling them about the area they're visiting and giving as much information as I can.