DNATA Passenger Service Agent (Current Employee), NAIA Terminal 1 Pasay City – October 26, 2013
it is a 5 star airline giving beyond service whether on the ground or up in the air. as a ground staff it broadens my knowledge on a life fast phasing world. Were people come and go, different interaction with people, a multi-cultural phase.it also widens my knowledge on handling passengers as well as the documents to be check. the most enjoyable part – more... of the job is that everyday is not the same as yesterday because the people you encounter just come and go, you'll get to know different people and assisting them on the service that they need – less
Pricing / Marketing Agent (Former Employee), Cebu City, P07 – August 10, 2013
Pros: opportunity to climb the corporate ladder is widen
Cons: long hours and tedious reporting most especially with figures
From the Qatar Airways CEB Station Reservations and Ticketing Agent, I was transferred to being a Marketing and Pricing Agent. The job was a bit tough on me considering that I'm not more of a sales type of person. But it was a challenge. On the marketing side, I am tasked to organize product updates for the Travel Agents to become aware of the new products – more... and service the airline has to offer. I would speak in front of some 50 to 100 people and discuss the new fares and promotions. As a pricing agent, I would regularly start my day by checking on my to do list and see what needs to be done and what has been done. Normally, at the beginning of each month, I make a time frame for the month and the week. Being the station's pricing agent, I conduct investigative reports on a weekly and monthly basis to ensure that Qatar Airways is rightly positioned in the market. I liaise with head office in Doha, Qatar and suggest and propose fares (whether tactical or ADHOC) in relation to other airlines' fares, frequencies, routes and type of aircraft used.
I believe the most enjoyable part of being the pricing and marketing agent, is my self confidence in speaking in front of people has been greatly improved. I was also sent abroad more frequently for trainings and meetings. – less
Cabin Senior (Former Employee), Doha, – November 20, 2012
Free ticket i learn a lot from QR you will provide the 5 star service and anticipate the guest needs i enjoyed this last 6 years with Qatar airways.daily we meet different people and different cases and the best think i had learned its to be calm and smiling what ever happen
A multinational company where you can get excellent work experience.
Senior Help Desk Agent (Former Employee), Manila, Philippines – July 25, 2012
Pros: meeting people
Cons: long ours, pressure is always present
I worked in Qatar Airways for 12 years and was assigned in the sales department in the last six years. Most days are very fast paced and you need to learn how to multitask and prioritize your work.
I had the oppurtunity to work with a wonderful sales team that is very professional, yet very generous about their time.
Hardest part of the job is when – more... you need to meet deadlines and help clients with their travel needs. Most enjoyable is dealing with different people from all walks of life. You will develop your adaptability and learn from the experience. – less
Cons: no healthcare insurance, no stability, shortbreaks
It is very productive and very challenging everyday at work because theres a lot of issue rising up and throught this i learned and developing decision making skills and creativity. Issues are not concerned by management thats the reason why theres a lot of problems taken by a regular employees. Co-workers is a multicultural in which i develop my adaptability – more... to their beliefs. The hardest of the job is working everyday risk because the management doesnt focus on their employees especially those important jobs like equipment operator which do the important role. Privileges is not also given to employees. The most enjoyable part of the job is i love handling aircraft so i work with tender loving care on each aircraft i handled. – less
Passenger service agent (Former Employee), NAIA, MANILA PHILIPPINES – October 29, 2013
We start our day by pre flight briefings. when the counter open greet and assist the passengers. I learned how to checked the validity of the passport and visas for the entry into the countries of destination. process checked in baggage in hand carried items at the checked in counters and the transfer desk. And the most enjoyable is when the aircraft – more... departs on time. – less
Flight Attendant (Current Employee), Doha,Qatar – October 27, 2013
Pros: above 100 destination to fly
Cons: heat in doha
The best part of being a cabin crew is that every day is a new day...so even for me it was the same I started my day with new life.And about my experience the best thing I have learned is understanding different culture. Management is very co-operative but same time they are very professional.working with a multi-culture company is the different experience – more... you tend to learn a lot of things from them.The only hardest part for me was to live in Doha. – less
Cabin senior (Former Employee), Doha, DOH – September 5, 2013
I enjoyed working in a multicultural environment where I have learnt a lot about different people and cultures. It was not easy in the beginning to adjust to the irregular schedule, but after a while it became a routine.
Airport Service Agent (Doha International Airport) (Current Employee), Doha, DAW – September 5, 2013
To deal with irritated customers. Flexible with the shift timing. To maintain friendly nature with both internal and external customer. To maintain punctuality. To learn from your mistake correct them and not to repeat them again.
Flight Attendant (Former Employee), Doha, Qatar – July 11, 2013
A typical day at work: Preparing for an 8hr flight, 10 o' clock at night Ensuring you are up to date with all knowledge regarding flight,safety, security, service, destination information as you will have a pre-flight meeting and quiz. Meeting a crew of 16 for the very first time, every second day. No fear, they said it takes 8min to build a team and – more... it's true. Lots of safety & security checks and constant sutuational awareness. Meeting, greeting, assisting, caring for 365 passengers every day.
What I learned: Team work, Communication, Cultural awareness, Interpersonal skills, Dicipline, Self Management, Commitment, Achieving Goals.
Management: Strict, Competitive, Goal orientated yet Approachable and a very caring HR department.
Co-Workers: 85 different nationalities Regardless of skin, language or colour, we are all the same in that we want the same things, personality was our biggest difference. You get the shy one, the loud one, the funny one etc. in all shapes and colours.
The hardest part of my job: As we did not have a stop-over in Cape Town, I did not get to see my family as much as I would have liked.
The most enjoyable part of my job. Having the time and financial backing to do everything I always wanted. – less
Cabin Supervisor (Former Employee), Doha, DAW – July 8, 2013
I have leaarned a lot and have got achance to develop myself professionaly just because of Qatar Airways Qatar Airways gave me enormous opportunities to explore the various parts of the world and how to exceed excellence is what i learnt from Qatar Airways I owe my gratitude twoards it and will always owe it.