DNATA Passenger Service Agent (Current Employee), NAIA Terminal 1 Pasay City – October 26, 2013
it is a 5 star airline giving beyond service whether on the ground or up in the air. as a ground staff it broadens my knowledge on a life fast phasing world. Were people come and go, different interaction with people, a multi-cultural phase.it also widens my knowledge on handling passengers as well as the documents to be check. the most enjoyable part – more... of the job is that everyday is not the same as yesterday because the people you encounter just come and go, you'll get to know different people and assisting them on the service that they need – less
Pricing / Marketing Agent (Former Employee), Cebu City, P07 – August 10, 2013
Pros: opportunity to climb the corporate ladder is widen
Cons: long hours and tedious reporting most especially with figures
From the Qatar Airways CEB Station Reservations and Ticketing Agent, I was transferred to being a Marketing and Pricing Agent. The job was a bit tough on me considering that I'm not more of a sales type of person. But it was a challenge. On the marketing side, I am tasked to organize product updates for the Travel Agents to become aware of the new products – more... and service the airline has to offer. I would speak in front of some 50 to 100 people and discuss the new fares and promotions. As a pricing agent, I would regularly start my day by checking on my to do list and see what needs to be done and what has been done. Normally, at the beginning of each month, I make a time frame for the month and the week. Being the station's pricing agent, I conduct investigative reports on a weekly and monthly basis to ensure that Qatar Airways is rightly positioned in the market. I liaise with head office in Doha, Qatar and suggest and propose fares (whether tactical or ADHOC) in relation to other airlines' fares, frequencies, routes and type of aircraft used.
I believe the most enjoyable part of being the pricing and marketing agent, is my self confidence in speaking in front of people has been greatly improved. I was also sent abroad more frequently for trainings and meetings. – less
Cabin Senior (Former Employee), Doha, – November 20, 2012
Free ticket i learn a lot from QR you will provide the 5 star service and anticipate the guest needs i enjoyed this last 6 years with Qatar airways.daily we meet different people and different cases and the best think i had learned its to be calm and smiling what ever happen
A multinational company where you can get excellent work experience.
Senior Help Desk Agent (Former Employee), Manila, Philippines – July 25, 2012
Pros: meeting people
Cons: long ours, pressure is always present
I worked in Qatar Airways for 12 years and was assigned in the sales department in the last six years. Most days are very fast paced and you need to learn how to multitask and prioritize your work.
I had the oppurtunity to work with a wonderful sales team that is very professional, yet very generous about their time.
Hardest part of the job is when – more... you need to meet deadlines and help clients with their travel needs. Most enjoyable is dealing with different people from all walks of life. You will develop your adaptability and learn from the experience. – less
Sales Executive (Former Employee), Uganda – March 7, 2014
Pros: quick decision making, five star operations all the way, great managerial coaching culture.
Cons: no education scholarships
A typical day at work started with a meeting between the Sales manager and the sales and marketing team- review of the sales and marketing plans and tasks fir the day.
80% of my time was spent outside the office on sales calls. I learnt to effectively close deals and use sales analytics using MIDT to come up with effective sales strategies.
Hardest – more... part of the job was warding off the competition- Emirates airlines, which had had operations in the country for over 10 years, an Qatar Airways was just starting out.
They were very understanding when i made the decision to resign to go for further studies (MBA) and promised to consider me for future job openings when I was done. They knew I had a desire to do more analysis and statistical, planning and strategy roles. – less
Answering incoming calls for customer inquiries as customer service representative. o Handling all the required inquiries professionally and solving the customers’ problems. o Activating suspension and inquiries regarding online remedy requests from stores. o New contract activation including the Verification Welcome Call. o Conversion from: Pre-Post, – more... Pre-Control and Control to Post. o Change of ownership. o Postpaid deactivation. – less
Cabin Service Director (Former Employee), Doha, DAW – February 3, 2014
Pros: professional satisfaction and personal discipline
As a flight attendant, above all the other jobs I have enjoyed just as much, I realized the importance of exposure to different cultures, nationalities, religions and customs. As a typical day at work, I would consider only the SOP's that we had to follow, other than that everything else was different. Flying every day with new crew, with new aircrafts, – more... with people that you didn't know and who you can only profile while boarding, working in all passenger cabins as economy class crew, continuing to business class and first class, gave me the chance to understand the human nature better than before. As leader/supervisor for the aircraft, I fully understood the importance of my presence on board, most of the times for the decisions I had to take, nonetheless with legal implications. It's a wonderful job that I've performed for almost 8 years and I'll be glad to take new opportunities for future in the same field. – less
Cabin Crew (Former Employee), Doha, DAW – January 22, 2014
I loved waking up in a country and having breakfast in some other country and spending the rest of the evening in a different beautiful country this is how it is work with an international airline.friendly co workers . understanding , honest and impartiality in the management.
It was a challengeable work place .full of ambitious and success
Customer Service Representative and Translator (Former Employee), JFK jhone f kennedy airport new york – January 20, 2014
Is brilliant at developing professional relationships with people who would benefit the company and contribute to the organization's growth. nice behavior with all employees is extremely professional which also reflects on the attitude towards passengers .
VERY PRODUCTIVE AND ENJOYABLE IF WORKING AS A TEAM
airport custer service agent (Current Employee), Kempton Park, GP – January 18, 2014
Pros: meeting new people and making friends
Cons: long working hours and shift working
IF YOU DOING THE EARLY MORNING, YOU COME TO WORK, CLOCK IN, PUT THE TELEX PRINTER ON SO POST DEPARTURE IS PRINTED FOR THE FLIGHT ARRIVING IN JNB. DO FINAL MEALS FOR BOTH SHUTTLE FLIGHT GOING TO MPM/CPT AND BACK TO JNB AND FROM JNB TO DOH. COMPLETE ALL DOCUMENTS REQUIRED FOR THE ARRIVAL, ALL PAPER WORK, FLIGHT TIME SHEETS, DEPARTURE INFO SHEETS FOR CREW, – more... PRINT GENERAL DECLARATIONS AND GO AND MEET THE FLIGHT. IVE LEARNED HOW TO BE ACCURATE IN ALL THAT YOU DO AND TO FOLLOW YOUR DUTIES CONSTRUCTIVELY. MANAGEMENT WAS VERY POOR WE HAVE TO WORK AS A TEAM, HELP EACH OTHER AND BE THERE WHEN ANYONE NEEDS HELP AND IS IN NEED FOR ADVISE HARDEST PART OF THE JOB IS MAKING THE RIGHT DECISIONS AND TAKING ACTIONS. MEETING NEW PEOPLE AND ENSURING THE JOB IS DONE CORRECTLY AND DONE PROFESSIONALLY. – less
Pros: good compensation.benefits like free airline tickets
Cons: no holidays off, working throughout the week, very far away from family
The job was a good experience because of the diverse culture of the co-workers that included all types of races. Meeting the people travelling at the airport and getting to share thir life experiences was gratifying
International Flight Attendant (Former Employee), Doha, DAW – December 17, 2013
Working with an airline is the best I have ever encountered in my life. I learned numerous things such as communicating effectively and work under pressure. My co-workers came from all around the word that made me learned a lot about different cultures. THe hardest part of my job was not sleeping well because of the time differences but the best part – more... is seeing the world. – less