Really good management, good atmosphere, slightly repetitive routines
Sales Associate (Current Employee) – Calgary, AB – 14 July 2017
The management is extremely kind and lighthearted, yet appropriately strict when needed. The atmosphere is great, fun, and feels like a second home. But sometimes the routines and jobs feel extremely repetitive and boring
Part Time Employee (Current Employee) – Ottawa, ON – 25 June 2017
Purdys is a great company to work with and most locations have really great employees working there - I know I have amazing coworkers at my location! If it wasn't for them I wouldn't be able to put up with the manager. They are the reason I want to work there!
Average Retail Pay, Bad hours, and Very Informative Job.
Chocolate Connoisseur (Former Employee) – Langley, BC – 14 June 2017
A typical day at work is selling and talking chocolate to customers, making sure the store looks poppin' and sometimes product making/prep. I learned a huge amount about chocolate and retail. The management was usual in a bad mood so that was annoying but I think its because head office had some tough demands without giving the proper tools. My fellow coworkers and the managers personally were great and work was usually fun. The hardest part was customers with rediculous expectations. The best part of the job was working with such a small group of coworkers that you really get to know each other and I think that helps a great amount in problem solving and working.
free chocolate, fun atmosphere
management a bit unreasonable sometimes, not enough hours to live on
Chocolate Connoisseur (Former Employee) – London, ON – 10 April 2017
Working for Purdys Chocolatier helped advance my knowledge in different cultures and in different products that are brought in for the chocolate. Purdys Chocolatier only uses the top quality ingredients to make their chocolate, and from this I got to learn what high quality ingredients were and what to look for when purchasing other chocolate. The environment of this job was extremely friendly and going to work everyday there was always something new to learn and to keep you busy.
Thank you for the review! We are happy to hear that you enjoyed working at Purdys Chocolatier
Job Work/Life Balance
Incredible place to work
Sales Associate (Former Employee) – Guelph, ON – 9 March 2017
Working at Purdys not only taught me how to work effectively in a customer service environment but also showed me how important it is to be passionate about your work. The more you give to the job the more it gives back. You learn valuable skills here
Thank you for your review. We are delighted to hear that you found our customer service training was beneficial for you.
Job Work/Life Balance
Great people to work with.
Assistant Manager (Current Employee) – North York, ON – 19 February 2017
Customers are one the top priorities of Purdys, but their employees are also right up there. This work place is one of few who have listened to their employees all the way to the CEO. they are involved.
Thank you for taking the time to write this review! Our fantastic employees are the main ingredient to Purdys success over the last 110 years.
Job Work/Life Balance
It's was a great place to work and I learn lots and made good friends.
Warehouse Worker (Former Employee) – Vancouver, BC – 17 January 2017
It was a great place to work it wasn't a jo were someone hovers over you every minute it was just awesome and fun. And the supervisors where nice never gave the workers any problems it was a do what your good at in the warehouse now when can you pick what you wanna do at work isn't that great and just fun?
Sales Associate (Former Employee) – Surrey, BC – 2 October 2016
A wide rande of different jobs to handle (restocking, packaging, ice cream scooping, etc). The most challenging thing I remember about working here are just tough customers. However quite generally, I would say working here is fun.
Chocolate Connoisseur (Former Employee) – London, ON – 31 August 2016
At Purdys Chocolatier, I was a Chocolate Connoisseur. I had previously worked for another Canadian chocolate company and it was fun, but Purdys was so much more than a job. It was a lifestyle. I learned so much about the quality of chocolate and everything to do with how it is made (from bean to belly). I learned how long it takes to grow the cocoa, the 5-6-5 rule for chocolate, which is how many ingredients are in different types of chocolate. Fun fact: most chocolate companies out there are selling you WAX with chocolate mixed in, where as Purdys is REAL chocolate, 5 ingredients in their dark and white chocolates, 6 in their milk chocolate, no additive or preservatives.
I would gladly return to Purdys and work there again any day. Best management team I've ever experienced. One of the best parts about the job were the customers, almost everyone is happy, and if they aren't, you sell them a little bit of happiness.
Learning about chocolate, free chocolate, happy customers, fantastic coworkers, shifts go by quickly
To be honest, none. This was one of the most fun and enjoyable jobs ever.
Sales Associate (Former Employee) – Toronto, ON – 27 July 2016
EXTREMELY high turn over rate. Many people quit or are fired within 3 months. Managers will pin mistakes over your head and use them against you and leave you blind sided instead of reviewing mistakes with you when they happen. Also, hours promised are not given and asking for more upsets them.
Chocolate Connoisseur (Former Employee) – Calgary, AB – 13 July 2016
A typical day at my location required you to stand for 4-7 hours alone, and because of my location I didn't have many customers. When customers did come in, the store lit up and they were almost always nice, and fun to talk to when selling products. Learned a lot about chocolate, and a lot about fun facts that we use to sell the products. Did you know Mayans used cocoa beans as currency? My very first manager who hired me, was fantastic, she was really nice and very supportive, I was sad when she transferred. My second manager was also nice, she was new so she also made mistakes, wish she realized certain ones though, and my assistant manager, I didn't know her well, so I can't judge her completely, but she was very intimidating and kind of strict when it came to small things. You could kind of tell when she was upset with you even though she didn't show it. My coworkers were wonderful, they were all nice and funny, we were all girls too so sometimes a bit of gossip would come into play. There was nothing "hard", a least for my location, it was more trying to find things to do while working a 7 hour shift alone. Because of the small location there wasn't much to do, especially since they took away the wrapping and other things we did in store. The best things however were definitely my Coworkers, packing boxes and wrapping. Also talking to customers.
very knowledge based, energetic, passion, enthusiastic
Team Lead/ Supervisor (Current Employee) – London, ON – 1 May 2016
Everyday you are expected to do a store walk so you know where everything is incase items have moved or new product has been put out. There is a sheet explaining to all staff our goals and our to do's for the day where we use our customer obsessed service skills and friendly personalities to achieve goals and targets. I have learned an extensive amount of information about chocolate in how to describe it, how it is made and many other interesting facts. Management team is always reliable and cares about how you an associate are feeling, if there are any issues or just if they have questions. Co-workers are always a delight because they become family rather than just a co-worker. Everyone is close which makes the team triumphant. The hardest part of the jobs is retaining all the knowledge as things are constantly changing and there is always new information to learn but is always rewarding when you have it memorized. And the most enjoyable part about the job is getting to try new and exciting flavors and getting to be apart of a company that cares so much.
Assistant Manager/ Team Lead (Current Employee) – British Columbia – 1 March 2016
A typical day at work involves eating a lot of chocolate. No, i'm not kidding. The amount of product knowledge and customer service training we received was enough to put anyone on the path to success. As an individual I have grown and learned so much in my time at this company. This company has shaped me and shown me my true stregnths/ weaknesses, and my self worth as a valued employee. The people I work with are amazing, the company has definitely defined a certain culture within itself and it creates a strong and positive space for team building. One big team is exactly what it feels like, from the very top with the CEO and President to the store level connoisseurs and warehouse staff, we are one team all working towards the same goal. No matter where I go in life, I will always look back at my time at Purdy's as one of my most enjoyable experiences in my career-life.
Keyholder/Sales & Stock Associate (Former Employee) – GTA, ON – 19 February 2016
Incredibly racist and plot to fire workers as soon as they make one mistake. Lazy management, don't follow rules themselves. Not team workers. love to play blame game instead of growing together. Stay far away.