It was pretty productive working there.
Pros: getting noticed and rewarded for doing your job by mall management.
Cons: not being heard by your boss.
A typical day at work was always productive. I am constantly always typing a report in the computer, there's always call being made. Multitasking is a huge thing in this type of work.
I learned how to take more responsibilities on my actions. Learned to be more confident in what I do.
Management was difficult due to the lack of interest they had in other peoples problems at work.
My co workers on my shift I got along with perfectly. We were more then a team, we were family.
Hardest part of my job was dealing with more then one big problem at a time and having limited officers on shift.The second thing Id say is trying to manage the camera because some of them didn't function properly.
Enjoyable thing at my job was bonding with the customers and helping people resolve whatever issue they had going on that day.