Customer service representative (Former Employee) – Hamilton, ON – 28 June 2017
It was a great fun environment. little stressfull when not making sales but team was so helpful and always tried different ways to help and improve yourself. my first job in Canada and set foundation for me. Thanks to Protocol, I think name has been changed now.
Inbound Direct Energy Agent (Former Employee) – Hamilton – 6 May 2015
To laid back to the point where employees would come in whenever they wanted and take unnecessary breaks. Also employees were not dressed to standards when you are attending work. Call centres are not for me.
Customer Service Representative (Former Employee) – Hamilton, ON – 29 December 2014
this was my first job working in a call centre its was so much fun it made me gain a lot of experience in sales over the phone and dealing with customers problems .. it was an awesome atmosphere where there was always someone to help you out. for my first time working at a call centre I had an amazing time and met a lot of nice people ..
Supervisor (Former Employee) – Hamilton Ontario – 19 March 2014
taking calls from customers with their complaints learned how to deal with irate customers got alone with manager and co-workers for the most trying to keep customer happy with appointment for service calls I loved my jobs when was able to make the customer happy at the end of the day this is what customer care is all about
Inside sales (Current Employee) – Hamilton, ON – 14 March 2013
First start my shift activating credit card and selling the insurance I've learned of communication skills & people skills Management is great to work for & help work with your schedule My co-workers are great too we all work great together as a team The hardest part of the job is to keep up my conversion rate(sales) The most enjoyable part is just going to work and being their
sometimes not enough hours or working late nights til 1am
Nothing was offered to their employees ...Nothing at all!
Customer Service Representative (Former Employee) – Hamilton, ON – 21 September 2012
This was not my area of experise...Due to circumstances as outlined on my resume I entered as a last resort with what many felt was the worse depression/recession we had ever experienced in decades. When a recession hits Normally sales, marketing, advertising are the areas hardest hit making it very difficult to secure a position to use your career expertise in these areas.
My career for the most part was with wilson dunn promotions ltd...Spanning over a 16 year period. Prior to this position I enjoyed working in the tourism industry as well. I have always felt comfortable dealing with the corporate sector And as mentioned on my cv did very well for myself and hope to be hired by a company who will reap the benefits I can offer them from my experience and expertise and the love of chosen career over the years.
Service à la clientèle (Former Employee) – Montréal, QC – 31 August 2012
Entreprise favorise un bon équilibre vie personnelle et professionnel, l'ambiance de travail est des meilleurs, les collaborateurs sont tres sympas mais le travail est instable et la rémunération ne suis pas non plus