Prospera Credit Union Employee Reviews

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Good people
Business Banking Administrator (Current Employee) –  Surrey, BC11 July 2017
I have worked for Prospera for 15 years. They are a good company to work for. I enjoy the people and the job I do. The pay is pretty good but of course can alway be higher.
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Member Service Representative (Former Employee) –  Vancouver, BC28 July 2016
As a member services representative, my typical day at work was of a traditional teller.
The working environment was well diversified with friendly co-workers and visible management.
I enjoyed every aspect of this organization throughout my tenure.
Pros
friendly management and co-workers, well diversified working environment
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prospera
Member Service Representative (Former Employee) –  Surrey, BC19 April 2016
the cutomers are great, the services that prospera offers are better then most places i ve seen whitch made it easy to promote to the customer.
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Good Environment, Good team.
Credit Services Officer (Former Employee) –  Union, ON25 November 2015
A typical day at work; collecting monies owed on overdue accounts including Lines of Credit, Loans and NSF Cheques. During a day you would typically go through a list of people owing money and call them to set up payment arrangements. I would also have to call homeowners for insurance payment on homes. I looked after the Bankruptcies and filed the Proofs of Claim. Occasionally I would re write a line of credit into a loan. Interactions with managers re something to do with a debtors account.

Management was knowledgeable and approachable.

The team of employees I worked with all got along very well.

The hardest part of my job was the odd irate debtor, however, I enjoyed the challenge of being able to calm them down and continue a good relationship with them
Pros
Good Team, Good Pay, Good Benefits
Cons
No cons, this was a good job.
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MARKETING (Current Employee) –  BC15 November 2013
A great group of people to work with. The organization has a genuine interest in retaining employees and fostering a great culture.
Pros
great corporate culture, excellent benefits
Cons
poor communication internally
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A good place to work.
Collections Services Officer (Former Employee) –  Abbotsford, BC12 April 2013
Daily work included calling clients on overdue lines of credits, loans, mortgages and late insurance payments on mortgages. Filling out bankruptcy papers and formatting various letters inter company and publicly. The management was very nice personally. Co-workers and I worked well together.
Having collection experience before getting this job helped me to do this job better. Learning the financial end of collections was not hard but a bit different to work with. I enjoyed working with the public and being able to resolve issues in a win win situation for both client and Prospera Credit Union.
Pros
broadened collections experience
Cons
n/a
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Overall rating

3.8
Based on 11 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.6
Job Security/Advancement
3.6
Management
3.7
Culture
3.8

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