Pros: sporadic pizza lunch
Cons: management, salary
Very poorly managed. Staff is not treated well. The boss likes to yell a lot, you will never get a thank you or any type of recognition. Very cliquey, if you are not a "yes man" you will be blatantly ignored and eventually forced out.
Company lacks structure all together. There is no proper training and no policies or procedures in place of any type. Lackadaisical at best. Employees are all treated differently with some getting special treatment and preferences.
Staff is often given promises that never come to fruition in order to try to keep employees. Huge turn over due to mistreatment and lies.
Day to day office management is left to employees to self manage most days. There is little guidance.
When an employee leaves the work load is usually shuffled onto existing employees on top of their own work. You are expected to handle large work loads without comparable pay. Salary ranges are very low for the positions and sick days are docked even on "salary" pay.
When submitted for vacation time expect to be told no or only approved the day before your expected vacation. You will never get a prompt response to any issue for that matter.
Drivers are treated unfair. Made promises and then brushed aside. Expected to run miles/hours that violate MTO logbook rules regularly. Equipment is not well cared for. Truck issues are put off until breakdowns occur and trucks have to be fixed/towed. Preventative maintenance is poor.
Customers are miss led regarding transit times and issues/delays. Dispatch lacks proper communication with customer service when orders will be late or missed prompting – more... angry calls from the customers on a regular bases. If it's not a corporate account then its not important seems to be a consistant feeling. Most days you will be ignored by dispatch when trying to get answers on customer orders.
Management likes to over commit on freight and consistently fail to meet scheduled deliveries rather than taking the volume they can 100% pickup and deliver successfully.
Poor quality, poor customer service, poor reputation. – less