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ProNorth Transportation
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7 reviews

ProNorth Transportation Canada Employee Reviews

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good group of workers but management is lacking
Dispatch/customer service. (Former Employee), North Bay, ONFebruary 2, 2015
Pros: sporadic pizza lunch
Cons: management, salary
Very poorly managed. Staff is not treated well. The boss likes to yell a lot, you will never get a thank you or any type of recognition. Very cliquey, if you are not a "yes man" you will be blatantly ignored and eventually forced out.
Company lacks structure all together. There is no proper training and no policies or procedures in place of any type. Lackadaisical at best. Employees are all treated differently with some getting special treatment and preferences.
Staff is often given promises that never come to fruition in order to try to keep employees. Huge turn over due to mistreatment and lies.
Day to day office management is left to employees to self manage most days. There is little guidance.
When an employee leaves the work load is usually shuffled onto existing employees on top of their own work. You are expected to handle large work loads without comparable pay. Salary ranges are very low for the positions and sick days are docked even on "salary" pay.
When submitted for vacation time expect to be told no or only approved the day before your expected vacation. You will never get a prompt response to any issue for that matter.
Drivers are treated unfair. Made promises and then brushed aside. Expected to run miles/hours that violate MTO logbook rules regularly. Equipment is not well cared for. Truck issues are put off until breakdowns occur and trucks have to be fixed/towed. Preventative maintenance is poor.
Customers are miss led regarding transit times and issues/delays. Dispatch lacks proper communication with customer service when orders will be late or missed prompting – more... angry calls from the customers on a regular bases. If it's not a corporate account then its not important seems to be a consistant feeling. Most days you will be ignored by dispatch when trying to get answers on customer orders.
Management likes to over commit on freight and consistently fail to meet scheduled deliveries rather than taking the volume they can 100% pickup and deliver successfully.
Poor quality, poor customer service, poor reputation. – less
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North Bay's worst employer. Cult like atmosphere. A real gongshow!
Customer Service Clerk (Former Employee), North Bay, ONJuly 2, 2014
Pros: no longer work for pronorth
Cons: there isn't any
Worst place to work, they will lie to staff and clients, workload is too much for payscale and the expect you to stay 3-4 extra hours a day without getting paid for it or taking time in lieu. A lot of nepotism and favortism. the General Manager thinks he is god-like and some follow him as such-A complete moron. They are frequent offenders with the Labour Board and the MTO. The GM screams at staff to get his point across. Staff are unable to make their own decisions and choices- it has to go through the GM and he doesn't know what HE'S doing!!. The owner is nowhere to be found except on a boat in FLA. His two sons work at ProNorth and treated like dirt, although the IT son doesn't seems to be very motivated. The owners nephew, whom I believe is about 17 years old (acts as such anyways) is in charge of HR matters-which is scary and driver recruiting. This guy ditched two cars last winter. One son's 22 yr old girlfriend think she runs the place. Staff are divided in the office, a lot of backstabbing and chatter. Human Rights and bullying are prominent in the workplace.
They hire people for the same positions staff already hold and pay the newbies 5-7 thousand dollars more and the expect current staff to do the training without any compensation.
The GM fired the Operations Manager a few months after I began working there because he was a people person and was trying to better the place. They promise the moon and give you stones. The operations is a total 'muppet show' with 'animal' running the place. I worked there twice silly me and they screwed me until I had to sue them. In the – more... last 18 months I was there, there was 20 clerical staff dismissed, quit (there is only 30 office staff in the entire building), this doesn't even count the drivers and other branches in Mississauga, Timmins, Sudbury in those numbers.
Don't even bother applying at Pronorth, it will ruin your life. The General Manager should have been let go 15 years ago but he;s buddies with the owner. The drivers are expected to work miracles and are often playing logbook roulette to either make enough to live or to get the load on time because the planning in awful. – less
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Job is good
Local Driver (Current Employee), Mississauga, ONMarch 2, 2014
Job is good, and gave me a great opportunity
The hours are good
The pay is good
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Wonderful group of guys at the timmins terminal
Truck Driver (Former Employee), Timmins, ONFebruary 18, 2014
Pronorth (timmns Terminal)is a great place to work, The salary was a little lacking on the run i preformed, and the hours for the run vs the salary was completely out of balance
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Challenging Job
Driver Trainer (Former Employee), North Bay ONJune 20, 2013
I liked the idea of going from a driver to Driver trainer with ProNorth it was fun to grow with company
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same old, same old
Truck Driver (Former Employee), North Bay, ONDecember 11, 2012
Pros: north bay offers a friendly safe terminal that provides repairs and a drivers lounge
Cons: late model equipment, over loading, ny city
- pick up and deliver freight
- Northern management is so much more laid back and friendly
- a real mix of people
- hardest part would be dealing with overloading
- nothing enjoyable here

About ProNorth Transportation

Striving to re-infuse the trucking industry as an innovative contender in delivering the highest levels of services for clients, – Read more

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