Site Support Technician
Promaxis Systems Inc. - Ottawa, ON

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COMPANY DESCRIPTION:

Promaxis Systems Inc. is a locally owned professional services company that has been providing Technical and IT Consulting Services to federal, provincial, and municipal governments as well as to private sector companies since 1971. A highly skilled and dedicated workforce has built our foundation. We continually strive to provide a challenging and rewarding work environment resulting in growth and stability; benefiting our customers, employees, and shareholders. We are proud to have developed a reputation for conducting our business in a professional and ethical manner, while satisfying our customers with high-quality deliverables and services.

JOB REQUIREMENTS:

Reliability Clearance (or higher) with the Federal Government.

  • Must demonstrate one (1) year of experience in the last three (3) years working as a Help Desk Specialist in an IT service environment, providing IT-related on-site support to a large network of users.
  • Must demonstrate one (1) year of experience in the last three (3) years supporting on-site MS Office 2007 suite or newer.
  • Must demonstrate one (1) year of experience in the last three (3) years supporting and troubleshooting MS Outlook 2007 or newer in a MS Exchange environment.
  • Must demonstrate one (1) year of experience in the last three (3) years at on-site locations, providing technical support to clients in a Windows desktop environment, including peripherals.
  • Must demonstrate one (1) year of experience in the last three (3) years at on-site locations, providing Blackberry troubleshooting and maintenance.
  • Must demonstrate one (1) year of experience in the last three (3) years working in an Active Directory environment.
  • Must demonstrate one (1) year of experience in the last three (3) years working as a Help Desk Specialist using a ticketing system to track and document calls.
  • Must demonstrate one (1) year of experience in the last three (3) years working with network concepts/protocols (10/100 Base-T/TX Ethernet, TCP/IP).

LANGUAGE REQUIREMENTS:

Bilingual (Preferable)


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About this company
Promaxis Systems Inc. is a locally owned professional services company that has been providing Defence Engineering and IT Consulting...