Operations Team Leader
Progistix Solutions Inc. - Toronto, ON

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Position: Team Leader
Department: Operations: Inbound, P&H and Reverse Logistics
Location: 99 Signet Drive, Toronto
Reporting to: Operations Manager
Shift: Day Shift
Contribution Path: CP1

Role: Lead functional group to achieve daily (SLA’s) Service Level Agreement’s
and operational objectives through proven management and leadership capabilities.

Key Responsibilities include:

  • Maximize productivity by effectively allocating available resources to successfully

process the daily work volume

  • Effectively communicate all pertinent information regarding process changes, goals

and objectives and operational results to employees through daily shift meetings

  • Comprehend and administer all relevant policies and procedures in a fair and

consistent manner

  • Resolve employee issues in a timely manner and escalate when required
  • Hands on direction of all activities to ensure customer and corporate requirements

are met

  • Adhere to Progistix’s Quality Principles and Account specific Standard

Operating Procedures

  • Practical use of SAP, ESS and other related systems
  • Adhere to all Health and Safety practices and ensure employee are following

all related policies and procedures

  • Manage labour requirements to support customer ‘s needs
  • Provide daily updates on departmental issues and projects
  • Other duties as assigned

Qualifications include:

  • Demonstrated management and leadership capabilities
  • Minimum of 3 years previous experience in a fast paced, logistics


  • Excellent interpersonal and communication skills including written

communication skills

  • Sound knowledge of WMS systems in an RF environment
  • Thorough knowledge and experience with third party logistics services

and processes

  • Successful management experience in a unionize work environment
  • Proficiency using Microsoft office applications
  • Post secondary education and/or a combination of relevant experience

and education

  • Recent and relevant SAP warehouse management support experience

and report generation experience using SAP/BW in a distribution environment

If you are interested in applying to this position, please forward your resume to the e-mail provided by November 25, 2013.

An Equal Opportunity Employer

About this company
Established in 1995, we design, implement and execute outsourced solutions for major corporations in Canada and for international companies...