Operations Team Leader
Progistix Solutions Inc. - Toronto, ON

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Position: Team Leader
Department: Operations: Inbound, P&H and Reverse Logistics
Location: 99 Signet Drive, Toronto
Reporting to: Operations Manager
Shift: Day Shift
Contribution Path: CP1

Role: Lead functional group to achieve daily (SLA’s) Service Level Agreement’s
and operational objectives through proven management and leadership capabilities.

Key Responsibilities include:

  • Maximize productivity by effectively allocating available resources to successfully

process the daily work volume

  • Effectively communicate all pertinent information regarding process changes, goals

and objectives and operational results to employees through daily shift meetings

  • Comprehend and administer all relevant policies and procedures in a fair and

consistent manner

  • Resolve employee issues in a timely manner and escalate when required
  • Hands on direction of all activities to ensure customer and corporate requirements

are met

  • Adhere to Progistix’s Quality Principles and Account specific Standard

Operating Procedures

  • Practical use of SAP, ESS and other related systems
  • Adhere to all Health and Safety practices and ensure employee are following

all related policies and procedures

  • Manage labour requirements to support customer ‘s needs
  • Provide daily updates on departmental issues and projects
  • Other duties as assigned

Qualifications include:

  • Demonstrated management and leadership capabilities
  • Minimum of 3 years previous experience in a fast paced, logistics


  • Excellent interpersonal and communication skills including written

communication skills

  • Sound knowledge of WMS systems in an RF environment
  • Thorough knowledge and experience with third party logistics services

and processes

  • Successful management experience in a unionize work environment
  • Proficiency using Microsoft office applications
  • Post secondary education and/or a combination of relevant experience

and education

  • Recent and relevant SAP warehouse management support experience

and report generation experience using SAP/BW in a distribution environment

If you are interested in applying to this position, please forward your resume to the e-mail provided by November 25, 2013.

An Equal Opportunity Employer