POSITION: Dispatcher/ Driver Manager
LOCATION: North Bay Head Office
REPORTS TO: General Manager
SALARY LEVEL: Negotiable – Based on Experience
Total customer satisfaction is the top priority for ProNorth Transportation. By establishing unparalleled service levels and embracing new technologies, ProNorth will remain the obvious choice for any business requiring transportation and logistics services.
ProNorth Transportation is a Full Truck Load (FTL) and Less Than Truck Load (LTL) common carrier with Corporate Headquarters located in North Bay, Ontario. Our years of experience allow us to provide unequalled service levels to our North American client base.
SUMMARY OF POSITION
Our Dispatcher/ Driver Manager will work as a member of our Operations Team to communicate directly with drivers, dispatching them based on shipping requirements. They will work with our Planning Team to ensure that the shipping requirements are adhered to and will ensure that a constant line of communication remains open with assigned drivers to ensure that performance expectations are met and, where possible, exceeded.
QUALIFICATIONS AND REQUIREMENTS
Successful completion of High School Diploma
Completion of College or Technical Training would be considered an asset
Strong verbal and written English communication skills
Fluency in French, verbal and written, would be considered an asset
Proficient with the use of a computer, including but not limited to the use of Microsoft Office Software (Outlook, Excel, Word, PowerPoint)
Experience working with AS400 software would be considered an asset
Minimum 2 years of Supervisory Experience
Sound business judgment and ability to perform insightful analysis
Strong understanding of transportation industry and associated laws
Ability to communicate effectively with others and work as a member of a team
Proven problem solving and analytical skills; organizational planning and time management skills
ESSENTIAL DUTIES AND RESPONSIBILITIES
Using various computer applications and databases, schedule drivers for shipping requirements per booking instructions, ensuring all information is relayed accurately
Work closely with Planning Team to ensure that all orders are coordinated for on time delivery
Ensure that all inbound shipments are coordinated with Terminal Managers
Review driver performance and participate and reviews
Comply with laws, regulations and standards and complete any required documentation as applicable
Meet performance deadlines and adhere to all client shipping requirements
Ability to be flexible and work extended hours as required
Adhere to all ProNorth Transportation service standards and policies, including Health & Safety
Work in compliance with the provisions of the Occupational Health & Safety Act
Perform all other duties as assigned
ProNorth Transportation is an equal opportunity employer. Respect for the dignity and worth of every individual in the workplace is fundamental. Our organizational values stress the importance of diversity, fairness and trust.
Applications for this position must be received by the deadline posted in order to be considered. Some positions will require the completion of a questionnaire or pre-hire skill evaluation specific to the position that you are applying for as a part of the hiring process. Information collected through this recruitment process will be used solely to determine eligibility for employment.
All applications must be processed through our Recruiting Department. Please apply to this posting to have your resume forwarded to our Application Centre.
We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.