Clinic Manager / Senior Medical Secretary
Pro-Finders - Kitchener, ON

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The Clinic Manager will be supporting clinical operations by maintaining office systems and supervising staff. In addition also supports physician staff by representing physicians; screening and sorting mail, documents, and telephone calls; scheduling patient appointments and arranging referrals; billing patients and third-party payers; controlling accounts receivables; preparing medical reports, patient histories, operative notes, manuscripts, and correspondence; maintaining office files and patient records.


  • Maintains office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
  • Create and manage staff schedule as per the needs of the clinic and the doctors.
  • Ensures physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel.
  • Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
  • Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
  • Completes operational requirements by scheduling and assigning employees; following up on work results.
  • Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
  • Generates revenues by completing direct patient and third-party billing;
  • Maintains office staff by recruiting, selecting, orienting, and training employees.
  • Maintains patient confidence and protects operations by keeping information confidential.
  • Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Maintains office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Manage OHIP billing to minimize errors and increase efficiency by reducing the number of re-submits.


Some Medical office management experience preferred
OHIP Billing and error corrections a must.
Experience with Electronic Medical Records (EMR) software preferred
Experience working with a Family Health Organization is an asset

Additional Skills
Supply Management, Informing Others, Tracking Budget Expenses, Delegation, Staffing, Managing Processes, Supervision, Developing Standards, Promoting Process Improvement, Inventory Control, Reporting Skills, Typing skillsMinimum Education - Bachelor's Degree

About this company
Pro-Finders International is a Canadian-based recruiting and staffing firm that specializes in the recruitment and placement of Medical, IT,...